Oversaw profit, growth, and portfolio management of up to 7 branches and 27 team members in St. Louis/Central MO. Conducted highly visible and active guidance, control and leadership direction to branch managers and employees in district. Addressed internal and customer-related issues and affected strategic resolutions. Improved processes and communication protocols to help with and create accountability.• Coordinated and enhanced delivery of $35M+ of auto loans, secured and unsecured… Show more Oversaw profit, growth, and portfolio management of up to 7 branches and 27 team members in St. Louis/Central MO. Conducted highly visible and active guidance, control and leadership direction to branch managers and employees in district. Addressed internal and customer-related issues and affected strategic resolutions. Improved processes and communication protocols to help with and create accountability.• Coordinated and enhanced delivery of $35M+ of auto loans, secured and unsecured personal loans, resulting in 6% growth.• Boosted net profit 27% and insurance sales 25%, and reduced losses 13% by analyzing sales performance and data trends to improve underperforming areas.• Demonstrated effective leadership and active participation in development and administration of sales and solicitation programs by promoting company to employees, dealers, and merchants.• Ensured employees were knowledgeable and motivated to seek, recognize, and capitalize on opportunities for increased sales and business through hands-on coaching and leading by example. Show less

Directed revenue performance, management of sales team, marketing, and client services of $700M portfolio in up to 9 districts, 64 branches, and 200+ employees, over 14 states. Demonstrated executive leadership in establishing vision, creating strategies, tactical planning, and execution of plans. Closely monitored and reported on competitor activities, marketplace concerns, legislative issues, branch problems, or other endeavors that could impact company.• Executed expansion into new… Show more Directed revenue performance, management of sales team, marketing, and client services of $700M portfolio in up to 9 districts, 64 branches, and 200+ employees, over 14 states. Demonstrated executive leadership in establishing vision, creating strategies, tactical planning, and execution of plans. Closely monitored and reported on competitor activities, marketplace concerns, legislative issues, branch problems, or other endeavors that could impact company.• Executed expansion into new markets, creating value-added services.• Directed team through company merger, while exceeding growth objectives and finishing as top region in company 2 straight years.• Led team through financial crisis while protecting and stabilizing business in low yielding state, eliminating company’s exit strategy in Colorado.• Partnered with Government Affairs department, making recommendations on legislation in State of CO to adjust interest rates on consumer loans.• Increased sales 30% by coaching team on enhancing sales skills of optional insurance products.• Reversed delinquency trends at state and district level through comprehensive collection and best practices training.• Improved production and performance in each state while strengthening compliance in all product lines and branch operations, consistently achieving +95% audit satisfaction.• Encouraged work environment conducive to development of high performing teams by implementing Team Member Development programs across region. Show less

RTMD is a non-profit organization that provides crucial home repairs, safety modifications and energy efficiency upgrades for at-risk adults, veterans, and people living with disabilities, so they may live independently and safely in their homes.Collaborated on fund raising initiatives. Assisted in organizing and leading small and large projects in conjunction with contractors, volunteers, and families.