Elizabeth (Libby) Cervantes Email & Phone Number

- Provides exceptional customer service to 400+ passengers per day to develop and expand brand loyalty, frequently receiving accolades from passangers and upper management during random audits- Highly productive in an independent work environment and enjoys working as a part of a team- Responds well to dynamic schedule changes and thrives in a flexible environment- Executes all safety related tasks as outlined by Southwest Airlines and The FAA while performing all other duites as required

Barrington, Illinois

- Increased sales season over season for a women's clothing designer with direct to customer sales base- Customized a marketing strategy to grow customer base within the 30 year old and under market

Select Us Cities

- Facilitated activities for semi-annual sales convention of 3,400 independent consultants- Coordinated logistics in support of seasonal runway fashion shows, training workshops and opening/closing events

Long Beach, California

- Designed a charm bracelet for the company’s incremental sales award- Created marketing materials and displays in support of Fall 2010 fashion collection that sold approximately $25 million nationally- Collaborated with Marketing Directors to plan semi-annual sales convention to provide training and development for more than 3,000 independent consultants

Greater Denver Area

- Doubled subscriber engagement with the monthly E-Newsletter by overhauling layout and content to better promote company initiatives and TV programming information reaching 3 million monthly subscribers- Partnered with TV programmers to develop and execute marketing campaigns for large television events such as Shark Week and The Olympics reaching 14 million DISH customers- Oversaw the redesign of existing customer website to create a more engaging customer experience- Improved and managed DISH Perks and Winback campaigns to provide a superior customer experience for DISH customers and reduce rate of disconnect

Denver, Colorado

- Generate several hundred inbound leads for new startup through SEO, AdWords and E-mail campaigns- Develop company sales process to convert leads into membership sales- Source relationships with private jet owners and flight operators to negotiate discounts to offer members lowest hourly rates- Excel in a fast paced, start up environment balancing several high priority assignments at any given time

Denver, Colorado

Denver based luxury travel company creating distinctive travel experiences for groups of any size, incorporating chartered flights and vetted locations, allowing your group to relax, indulge and enjoy.- Design travel experiences using both client requests and creativity to surpass expectations- Cultivate partnerships with luxury resorts, resulting in high volume inbound leads for incremental revenue- Consult with clients throughout travel lifecycle, including initial outreach, planning, travel support and post trip analysis- Expand brand awareness in the Denver area through networking events and community outreach

Chicago, Illinois

- Streamline sales process and account management through the creation and implementation of a new Market Management team, saving the sales team 100+ hours weekly- Work with Area Sales Managers and hotel partners to source, negotiate and structure multi-dimensional vacation packages utilizing all of Getaways' products- Drive partner loyalty & retention through exceptional service levels- Liaise with different departments in driving cross-functional and cross-organizational changes- Manage communication with partners through each step of the relationship, from feature prep to post feature analysis

Chicago, Il

- Cultivated relationships with new and existing hotel partners in the Southwest and Mountain regions- found the best solution using high financial acumen, strong sales process and creative solutions- Prospected, consulted with, and closed relationships with lodging suppliers of all types, obtaining compelling deals on travel experiences for Groupon subscribers- Held to revenue goals and sought to identify new and creative travel packages that built toward this revenue goal

University Of Denver (Iota Xi Chapter)

- Coordinated Executive Committee activities- Planned and executed scholarship and social programs.- Responsible for overseeing judicial hearings for the Iota Xi chapter.

University Of Denver (Iota Xi Chapter)

- Introduced new sorority to campus- Created local connections between Iota Xi chapter and fellow sorority/fraternity chapters on University of Denver campus- Liaison between international home office of Alpha Phi and local advisors to grow and establish chapter on campus