Libby Edwards Email & Phone Number

Dallas, Texas, US

London, GB

• Managed P&L for a department of 400+ distributed employees, overseeing enrollment management, student retention, and a shared services center of excellence (technical enablement, operational enablement, analytics.
• Spearheaded the successful migration to a modern enrollment platform within Salesforce, ensuring a seamless customer journey and improved operational efficiency via aligning Pearson’s various technology teams.
• Achieved a 12% increase in new student enrollment YoY, generating $9.3M in additional revenue, via close partnership with marketing team on channel optimization and differentiated local strategies, as well as strategic.
• Improved retention rates by 4% and increased average tenure by 7.4% YoY, resulting in a $82 million revenue lift, in part by focusing on driving sense of belonging via enhanced promotion of clubs and activities and.

San Francisco, California, US

• Led a team of career services managers and career coaches responsible for job placement results; enhanced student job placement rates through innovative service models and proactive outreach strategies.
• Designed and executed data-driven strategies to monitor and improve student job outcomes in order to deliver on revenue by preventing job guarantee refunds.
• Built a scalable Employer Partnerships function from scratch, focusing on pipeline development and employer conversions and resulting in expansion of work-based learning opportunities, in order to serve growing.

Arlington, Virginia, US

• Founded and structured the global Student Engagement department, aligning admissions and student success efforts across degree and alternative credential business lines, a restructuring that resulted in $28M of savings.
• Directly responsible for meeting and exceeding revenue targets from new student enrollments and continuing student retention via strong management of a cross-functional, global 300+ employee team serving a broad.
• Led initiatives and operational improvements that increased degree segment revenue by 47.4% over 2.5 years through improved student engagement and retention strategies. Consistently partnered with analytics / business.
• Spearheaded the department's diversity and inclusion steering committee, embedding DEI principles into the organizational approach.
• Drove the creation of a LOA (leave of absence) playbook, ensuring consistency in working with students seeking to pause their program of study or return from a leave of absence.

Arlington, Virginia, US

• Directly responsible for meeting and exceeding retention-based revenue targets for half of 2U’s degree programs, and co-responsible for leading entire Student Success organization, which drove 70% of the 2U grad.
• Key architect for department’s 2019 Students First initiative, which resulted in overperformance of 350+ active students in Q3 2019 across all 2U degree programs, achieved through a focus on continual coaching.
• Presented to a cross-university group of Deans and Program Directors at 2U’s 2019 Symposium on driving student persistence and best practices for building student community online. Regularly led kick-off presentation.

Arlington, Virginia, US

• Grew portfolio by ~300% (from 2 managers on 5 programs across 2 universities, to 8 managers on 19 programs across 8 universities) due to excellent track record of consistently exceeding student retention and.
• Modeled team building and staff engagement for the department. Lead professional development sessions for entire portfolio, facilitating skill building in: coaching, managing through influence, caseload management.

Boston, Massachusetts, US

Led a team of 4 Program Managers responsible for student retention and student internship readiness via indirect management of a team of advisors, across multiple sites and program models—both within the core Year Up site in Arlington and the “Professional Training Corps” model co-located in Northern Virginia Community College (Woodbridge, VA campus)..

Boston, Massachusetts, US

Prepared 18-24 year olds for professional IT internships and careers, utilizing a fast-paced, differentiated curriculum focusing on English grammar, email writing, public speaking, composition, and Microsoft Office Suite.Refined curriculum twice yearly, soliciting and integrating feedback from students, internship partners, and alumni; spearheaded many.

Washington, District Of Columbia, US

Taught 9th- and 11th-graders in core English classes. Developed lecture- and seminar-style classes focused on major American and British works and provided advanced grammar instruction.

Tutored high-achieving students, predominantly working with the SAT, as well as the ACT, GRE, GMAT, MCAT and more. Consistently raised students' SAT scores by more than 100 points per section, or 300-plus points total. Wrote extensive SAT workbooks for students that covered both content and strategy, using authentic College Board tests. Mastered techniques.

Designed and wrote curriculum for more than twenty different classes, including: Expatriate Literature, Banned Books, Shakespeare’s Tragedies, Memoirs, Expository Writing and Poetry.Created a dynamic classroom that emphasized skills over facts, utilizing seminar-style classes, student-generated questions, and project-based and experiential learning..

New York, NY, US

Underwent extensive training for teaching the SAT and the GRE.Taught SAT classes, administering content in reading, math, and writing, and proctoring all practice tests.

Taught four separate summer classes for high school students, including Grammar and SAT II Writing prep (the test which became the writing section of the new SAT).

Annapolis, MD, US

Edited essays of other St. John's students, both for content and for style; supported students in the planning stages of writing.

Led small groups of fifth-graders in science experiments and reading comprehension.