Libby John Email & Phone Number

• Efficiently set up and served private casino parties of up to 25 people• Provided friendly, expedited, quality customer service to high priority clients and their guests• Served an essential role in Parx’s marketing plan in regards to appearances in commercials, billboards, calendars, magazines, and beauty competitions• Bartender for special celebrity and casino events after completing a Parx Casinos bartender training course

Pennsylvania

• Demonstrated awareness of liability issues and the law by confirming legal drinking age and discontinuing service to intoxicated guests.• Running liquor/champagne bottles, shots, cocktails to multiple tables at one time• Trained extensively in use of the Micros Point of Sale software

• Utilized high levels of energy and superior multi-tasking abilities to quickly fill drink orders• Consistently kept bar and work areas clean and sanitary in compliance with restaurant standards• Adapted to changing customer volume levels with a sense of urgency

• Appropriately suggested additional items to customers to increase restaurant sales• Effectively communicated with kitchen staff regarding customer allergies, dietary needs, and other special requests• Accurately recorded orders and partnered with team members to serve food and beverages that exceeded guests’ expectations

• Escorted customers to their tables with consideration of wait staff coverage and customer preferences• Promoted weekly and special events through creative decorations, designs, and setup• Welcomed all customers in a cheerful manner, took reservations, and help prepare table setups for large parties