Olivia Laingen Email & Phone Number

Saint Paul, Mn, Us

Minneapolis, Minnesota, United States

I provided full time support for multiple Sports Medicine physicians, both operative and non-operative, including the head physician for the Minnesota Timberwolves. Daily, I coordinated meetings, planned professional trips, managed expenses, and responded to patient messages in the patient portal. My efficiency, positive attitude, and attention to detail made me the jack of all trades in clinic and the go-to person for any physician's needs.

Greater Minneapolis-St. Paul Area

As a centralized scheduler, I perform a variety of tasks to support both physicians and patients daily. My primary responsibility is speaking with patients over the phone to set up appointments, review referrals, and discuss any questions or concerns the patient may have regarding consults or procedures. Through many incoming and outgoing calls I promote a culture of caring, communicate pertinent information effectively, and monitor array of information such as health history and demographics while following HIPAA laws.

Woodbury, Mn & Boulder, Co

Starbucks provided a great learning and leading opportunity for me as barista and shift supervisor, while I balanced work life and my education. I had many responsibilities ranging from handling money to making customer connections to keeping a clean and organized environment. While managing a team of baristas, I excelled in preparing and serving custom food and drink orders, maintaining a high standard of customer service, and training new partners.

Master Of Healthcare Administration

Physiology, Pathology And Related Sciences