Libby Langley
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Libby Langley Email & Phone Number

Customer Support Manager at Sofar Sounds
Location: Ottawa, Ontario, Canada 8 work roles 1 school
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✓ Verified August 2026 3 data sources Profile completeness 86%

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Current company
Sofar Sounds
Role
Customer Support Manager
Location
Ottawa, Ontario, Canada
Company size
905 employees

Who is Libby Langley? Overview

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Quick answer

Libby Langley is listed as Customer Support Manager at Sofar Sounds, a with 905 employees, based in Ottawa, Ontario, Canada. AeroLeads shows a matched LinkedIn profile for Libby Langley.

Libby Langley previously worked as Senior Customer Support Associate at Sofar Sounds and Customer Support Associate at Sofar Sounds. Libby Langley holds Bmus. Professional Music Performance, Drums, 1St Class Hons. from The Academy Of Contemporary Music, Guildford.

Company email context

Email format at Sofar Sounds

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Sofar Sounds

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Profile bio

About Libby Langley

Customer Support professional with a passion for maximising efficiency, delivering exceptional care to a global community of artists and music lovers.Currently undertaking independent learning in Data Analytics, with the view to integrate this more heavily in my work.

Current workplace

Libby Langley's current company

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Sofar Sounds
Sofar Sounds
Customer Support Manager
new york, new york, united states
Website
sofarsounds.com
Employees
905
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8 roles

Libby Langley work experience

A career timeline built from the work history available for this profile.

Customer Support Manager

Current
Sofar Sounds

Canada

Jan 2024 - Present

Senior Customer Support Associate

Sofar Sounds

London, England, United Kingdom

Sofar Sounds is a Global Music Events startup bringing Independent Artists and Audiences together in unique, intimate locations across 400+ cities.As the first Customer Support Associate to join the team in 2021, I have since been promoted to Senior level to undertake team onboarding and management, and track Customer Support performance within a fast-growing business.

Mar 2023 - Mar 2024

Customer Support Associate

Sofar Sounds

London, England, United Kingdom

Jun 2021 - Mar 2023

Customer Support Advisor

Watco

Guildford, England, United Kingdom

Watco is the UK’s leading manufacturer and direct supplier of industrial coatings and repair products. Within this role I managed high volumes of e-commerce inquiries via Phone, Live Chat and Email, maintaining a strong working knowledge of products across three bands to successfully deliver an outstanding level of customer care. Other responsibilities included: - Monitoring Amazon metrics, maintaining SLA achievement >90% - Competitor research - Optimization of Amazon and… Show more Watco is the UK’s leading manufacturer and direct supplier of industrial coatings and repair products. Within this role I managed high volumes of e-commerce inquiries via Phone, Live Chat and Email, maintaining a strong working knowledge of products across three bands to successfully deliver an outstanding level of customer care. Other responsibilities included: - Monitoring Amazon metrics, maintaining SLA achievement >90% - Competitor research - Optimization of Amazon and Ebay listings to include A+ content and keywords Show less

Jun 2020 - Jun 2021

Customer Support Advisor

Watco

Guildford, United Kingdom

Jan 2020 - Jun 2020

Band Leader

Rocksteady Music School

Portsmouth, United Kingdom

Rocksteady Music School provides in-school fun and inclusive rock and pop band lessons for primary school children.During my time at Rocksteady I worked independently with up to 50 bands across ~8 schools each week, tailoring my existing Music Performance and Arrangement skills to a range of individual needs to boost confidence, teamwork and musicality. I gained a wealth of knowledge, patience and fulfilment through this role.

Oct 2018 - May 2019
Team & coworkers

Colleagues at Sofar Sounds

Other employees you can reach at sofarsounds.com. View company contacts for 905 employees →

AH Abigail Horowitz Abigail Horowitz Colleague at Sofar SoundsSuffern, New York, United States View → WH William Hanley William Hanley Colleague at Sofar SoundsLondon, England, United Kingdom View → PQ Pablo Quintana Guillén Pablo Quintana Guillén Colleague at Sofar SoundsGreater Barcelona Metropolitan Area, Spain View → RT Rastiningdyah Trihartati Sryantoro Rastiningdyah Trihartati Sryantoro Colleague at Sofar SoundsJakarta, Indonesia View → LH Linus Håkansson Linus Håkansson Colleague at Sofar SoundsLondon, England, United Kingdom View → MA Mark Aze Deladia Mark Aze Deladia Colleague at Sofar SoundsParañaque, National Capital Region, Philippines View → NK Namita Kandel Namita Kandel Colleague at Sofar SoundsLalitpur District, Nepal View → LI Laurie Illingworth Laurie Illingworth Colleague at Sofar SoundsNottingham, England, United Kingdom View → LH Lisa Hope Lisa Hope Colleague at Sofar SoundsEdinburgh, Scotland, United Kingdom View → CC Cameron Cross Cameron Cross Colleague at Sofar SoundsMissouri City, Texas, United States View →
1 education record

Libby Langley education

  • The Academy Of Contemporary Music, Guildford
    The Academy Of Contemporary Music, Guildford
    1St Class Hons.
FAQ

Frequently asked questions about Libby Langley

Quick answers generated from the profile data available on this page.

What company does Libby Langley work for?

Libby Langley works for Sofar Sounds.

What is Libby Langley's role at Sofar Sounds?

Libby Langley is listed as Customer Support Manager at Sofar Sounds.

Where is Libby Langley based?

Libby Langley is based in Ottawa, Ontario, Canada while working with Sofar Sounds.

What companies has Libby Langley worked for?

Libby Langley has worked for Sofar Sounds, Watco, Costa Coffee - Odeon Cinemas, Rocksteady Music School, and Cooper Homewood Limited.

Who are Libby Langley's colleagues at Sofar Sounds?

Libby Langley's colleagues at Sofar Sounds include Abigail Horowitz, William Hanley, Pablo Quintana Guillén, Rastiningdyah Trihartati Sryantoro, and Linus Håkansson.

How can I contact Libby Langley?

You can use AeroLeads to view verified contact signals for Libby Langley at Sofar Sounds, including work email, phone, and LinkedIn data when available.

What schools did Libby Langley attend?

Libby Langley holds Bmus. Professional Music Performance, Drums, 1St Class Hons. from The Academy Of Contemporary Music, Guildford.

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