Libby Smith
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Libby Smith Email & Phone Number

Functional Solutions Architect focused on Salesforce.com custom application design at Libby Smith
Location: San Francisco, California, United States 13 work roles 2 schools
1 work email found @unifyconsulting.com 3 phones found area 415 LinkedIn matched
✓ Verified August 2026 4 data sources Profile completeness 100%

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Work email l****@unifyconsulting.com
Direct phone (415) ***-****
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Current company
Libby Smith
Role
Functional Solutions Architect focused on Salesforce.com custom application design
Location
San Francisco, California, United States

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Libby Smith is listed as Functional Solutions Architect focused on Salesforce.com custom application design at Libby Smith, based in San Francisco, California, United States. AeroLeads shows a work email signal at unifyconsulting.com, phone signal with area code 415, and a matched LinkedIn profile for Libby Smith.

Libby Smith previously worked as Freelance Auctioneer at Libby Smith and Functional Solutions Architect at Unify Consulting. Libby Smith holds Masters, Information Management And Systems from University Of California, Berkeley.

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{first}.{last}@unifyconsulting.com
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Profile bio

About Libby Smith

A Functional Solutions Architect with over 16 years of experience in strategy development, management process, business process, and information flow. For the last 8 years I have concentrated on designing and developing custom applications on the Salesforce.com platform. I have held senior consulting positions with industry leaders in pharmaceuticals, utilities, banking, and retail, as well as fast-growth start-ups. I hold a Master of Information Management and Systems degree from the University of California, Berkeley, exploring concepts of Information Management including info organization and retrieval, usability, and user experience. Key skills include strategic business process analysis and modeling including roadmaps, requirements analysis and definition and use case development, information flow and system design and content management solutions, classification schemes supporting taxonomy, ontology, metadata and governance, problem solving and critical analysis, usability and UI design, and facilitation of stakeholder interviews.

Listed skills include Business Analysis, Program Management, Process Improvement, Enterprise Software, and 9 others.

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Libby Smith
Libby Smith
Functional Solutions Architect focused on Salesforce.com custom application design
13 roles

Libby Smith work experience

A career timeline built from the work history available for this profile.

Freelance Auctioneer

Current
Libby Smith

Conduct auctions for various commercial and charity organizations.Direct flow of bidding with controlled momentum and positive energy to hold audience attention.Monitor live audience and online bidders, staff on telephones, absentee bids, and remote venues.

Aug 2000 - Present

Functional Solutions Architect

Kirkland, Washington, Us

Responsible for the design and overall implementation of four Salesforce.com platform automation processes as well as resolving defects from an incompletely deployed Pilot program.• Defined high-level functional requirements• Partnered with Technical Architect to refine architecture to meet business needs• Created clear, well-received process diagrams• Guided development team • Managed to project plan and budget and controlled scope• Delivered through UAT and assisted internal deployment teamDefined client-side user requirements for a large-scale, innovative services program.• Led a team of six resources through a highly dynamic project of data analysis design, distributor testing design and execution, and data quality analysis and tracking. • Re-designed and documented operating processes for a Customer Care unit in preparation for merging with an acquisition. • Evaluated and designed a performance metrics strategy.

Feb 2022 - Jul 2023

Functional Solutions Architect

Seattle, Wa, Us

Responsible for the design and implementation of a Salesforce.com platform custom application.• Defined high-level functional requirements• Produced detailed solution process diagrams• Configured standard and custom objects and built automation processes• Produced User and Administration guides• Conducted sprint demonstrations and User Training sessions

Nov 2019 - Feb 2022

Product Manager

Seattle, Wa, Us

Represented Business stakeholders to guide the success of a new Time Capture product implemented in Salesforce. The product scope expanded from Germany to all International Zone countries and replaced the existing North American time capture system. • Major contributor to setting strategy and producing roadmap• Responsible for feature definition and prioritization• Successfully led a cross-functional, global team through a tight release schedule from requirements definition to Pilot launch and expansion.

Nov 2019 - Feb 2022

Functional Solutions Architect

San Francisco, Ca, Us

Business Solution Architect responsible for the design and overall implementation of a Salesforce.com platform custom application and branded website. The custom application manages outreach efforts by field agents and calculates resulting regulation compliance. The Force.com website uses Community to provide pages with private and public content. As Salesforce Administrator and subject-matter expert:• Analyzed and designed the foundation and new features by gathering and documenting application requirements and translating into data model. • User setup and management and customization of objects, fields, and record types. • Guided development of complex triggers and classes. • Created customized reports and dashboards. • Designed tools for data quality maintenance through reports and dashboards, validation, process, and duplicate rules. • Implemented a large-scale process using DemandTools to import large amounts of records while maintaining data integrity. • Created training materials and trained the client Salesforce Administrator on the application. • Active Salesforce certifications: Administrator, App Builder, Sales Cloud, and Service Cloud (in process: Advanced Administrator).

Jan 2016 - Nov 2019

Business Architect

San Francisco, Ca, Us

Business Architecture and Analysis: • Guided a Sales Operations team through accelerated vendor/software selection process by modeling current and desired processes to define critical requirements; represented the team to vendors and advised them on targeted demos. • Designed and implemented a purchase order approval workflow on the Netsuite platform.• Led a team of six resources through a highly dynamic project of data analysis design, distributor testing design and execution, and data quality analysis and tracking. Re-designed and documented operating processes for a Customer Care unit in preparation for merging with an acquisition. Evaluated and designed a performance metrics strategy. • Abstracted data and reporting requirements for a new application platform. Supported sales process analysis and optimization project, facilitating over 100 stakeholder interviews, abstracting eight regional process model definitions, resulting in ROI-based process improvements.• Co-lead of a business architecture introduction applied to a Foundational project for a Master Data Management effort; including process models in support of a logical data model. Defined core business entities including Customer, Location, and Item Master Data and those intersecting relationships.Interaction Design and User Experience: • Created UI navigation structure and guidelines for an internal portal.• Designed custom performance evaluation and employee goals workflows in Netsuite and Salesforce.• Designed custom expense report and bill approval workflows in Netsuite.• Defined client-side user requirements for a large-scale, innovative services program. Data Architecture and Analysis: • Developed a web/portal strategic approach focusing on business and data architecture.• Conducted data assessment by analyzing attributes for a Master Data Management release project in terms of data health, utility as decision tree indicators, and alternate path candidates.

Aug 2007 - Nov 2015

Consultant

Nicely Done Solutions

Customized database application in development as a commercial product. - Identify and analyze issues and problems with current application- Convert needs and requirements into solutions - Develop strategy to adapt customized application into a generalized industry product to broaden customer base

Jan 2007 - Jun 2007

User Experience Intern

San Jose, Ca, Us

Analyzed the user interface of a component of an email security and filtering appliance. Created a new documentation system for both the current and planned release features. Worked closely with the User Experience team to explore current interface improvements and future directions. Designed optimized interface wireframes to address documented user errors and requests.

Dec 2006 - Jan 2007

Research Intern

Center For Knowledge Management, University Of California, San Francisco

The study determined that full text search is more effective than standard metadata search at retrieving relevant documents and aiding discovery from the Tobacco Control Archives document corpus. Interviewed expert users to determine best practices. Designed and executed a qualitative comparison. We concluded that collections should be assessed individually since context determines effective search methods. The ranking and organization of retrieved sets is critical to user satisfaction.

Jun 2006 - Aug 2006

Director Of Administration

Greg Martin Auctions, San Francisco, Ca

Responsible for all administrative functions; auction house generated $9.5 million in sales.Created business systems and processes at the company’s inception. Evaluated FileMaker-based software prior to implementation; advised developers on customization.

Jul 2002 - Aug 2005

Director

West Gallery, Butterfields Auctioneers (An Ebay Company), San Francisco, Ca

Responsible for administrative and operational functions of West Gallery; sales averaged $4 million annually.Developed collaborative processes with inter-departmental teams to improve operational efficiency. Created schedules and timelines to ensure smooth set-up and execution of monthly auctions.

Jan 1998 - Aug 2000

Manager, Customer Service

Butterfields Auctioneers, San Francisco, Ca

Supported entire customer base and 20 specialty departments in three locations.

Jan 1993 - Dec 1997
2 education records

Libby Smith education

Masters, Information Management And Systems

University Of California, Berkeley

Ba, Psychology

Mills College
FAQ

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What company does Libby Smith work for?

Libby Smith works for Libby Smith.

What is Libby Smith's role at Libby Smith?

Libby Smith is listed as Functional Solutions Architect focused on Salesforce.com custom application design at Libby Smith.

What is Libby Smith's email address?

AeroLeads has found 1 work email signal at @unifyconsulting.com for Libby Smith at Libby Smith.

What is Libby Smith's phone number?

AeroLeads has found 3 phone signal(s) with area code 415 for Libby Smith at Libby Smith.

Where is Libby Smith based?

Libby Smith is based in San Francisco, California, United States while working with Libby Smith.

What companies has Libby Smith worked for?

Libby Smith has worked for Libby Smith, Unify Consulting, Logic20/20, Inc., Primitive Logic, A Logic20/20 Company, and Primitive Logic.

How can I contact Libby Smith?

You can use AeroLeads to view verified contact signals for Libby Smith at Libby Smith, including work email, phone, and LinkedIn data when available.

What schools did Libby Smith attend?

Libby Smith holds Masters, Information Management And Systems from University Of California, Berkeley.

What skills is Libby Smith known for?

Libby Smith is listed with skills including Business Analysis, Program Management, Process Improvement, Enterprise Software, User Experience, Saas, Information Architecture, and Web 2.0.

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