A Functional Solutions Architect with over 16 years of experience in strategy development, management process, business process, and information flow. For the last 8 years I have concentrated on designing and developing custom applications on the Salesforce.com platform. I have held senior consulting positions with industry leaders in pharmaceuticals, utilities, banking, and retail, as well as fast-growth start-ups. I hold a Master of Information Management and Systems degree from the University of California, Berkeley, exploring concepts of Information Management including info organization and retrieval, usability, and user experience. Key skills include strategic business process analysis and modeling including roadmaps, requirements analysis and definition and use case development, information flow and system design and content management solutions, classification schemes supporting taxonomy, ontology, metadata and governance, problem solving and critical analysis, usability and UI design, and facilitation of stakeholder interviews.
Listed skills include Business Analysis, Program Management, Process Improvement, Enterprise Software, and 9 others.