Libby Kelly
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Libby Kelly Email & Phone Number

Fraud Specialist at Whatnot
Location: Greater Phoenix Area, United States, United States 10 work roles 1 school
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Current company
Role
Fraud Specialist
Location
Greater Phoenix Area, United States, United States
Company size

Who is Libby Kelly? Overview

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Quick answer

Libby Kelly is listed as Fraud Specialist at Whatnot, a company with 461 employees, based in Greater Phoenix Area, United States, United States. AeroLeads shows a matched LinkedIn profile for Libby Kelly.

Libby Kelly previously worked as Fraud Prevention Specialist at Turo and Senior Fraud Prevention Associate at Turo. Libby Kelly holds Bachelors, Marketing from Northern Arizona University.

Company email context

Email format at Whatnot

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Whatnot

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Profile bio

About Libby Kelly

Customer service professional that with a wide variety of service experience. Skilled in both phone, chat, social media and in person service. I thrive in a fast paced environment that utilizes creative problem solving.

Listed skills include Attentive, Positivity, Friendliness, Charismatic Leadership, and 1 others.

Current workplace

Libby Kelly's current company

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Whatnot
Whatnot
Fraud Specialist
Phoenix, AZ, US
Website
Employees
461
AeroLeads page
10 roles

Libby Kelly work experience

A career timeline built from the work history available for this profile.

Fraud Specialist

Phoenix, AZ, US

Fraud Prevention Specialist

Current

Phoenix, Arizona, United States

May 2024 - Present

Senior Fraud Prevention Associate

Aug 2023 - May 2024

Fraud Prevention Operations Associate

Phoenix, Arizona, United States

Feb 2022 - May 2024

Executive Support

United States

Founded in 2009 and headquartered in San Francisco, Turo is a car sharing marketplace where travelers can book any car they want, wherever they want it, from a vibrant community of local car owners. Travelers choose from a totally unique selection of nearby cars, while car owners earn extra money and help fuel their adventures.A pioneer of the sharing.

Aug 2020 - Feb 2022

Customer Service Representative

Chandler, Arizona

Receive inbound calls, roughly 60-70 daily, to assist policy holders with existing auto and tenant policies.Build positive relationships with policyholders so that they are more confident in Liberty Mutual.Guide customers through their policy details to ensure full understanding of what their insurance covers. Assist with changes to policies while ensuring.

Apr 2019 - Aug 2020

Nike Partner Team Lead

Mesa, AZ

Team Lead for Nike.com chat. I work with approximately 20 agents to ensure that they are being coached on a weekly basis on not only efficiency, but most importantly on how to provide a positive customer experience as consistently as possible.

Oct 2018 - Apr 2019

Airbnb Partner Team Lead

Greater Denver Area

Social Media team lead for Airbnb's customer experience team. This included leading a team of roughly 15 agents and coaching them individually on a weekly basis to ensure that they were providing the best possible experience to our Airbnb community.

Dec 2015 - Oct 2018

Trip Experience Agent

Greater Denver Area

Utilized chat, phone, and email platforms to communicate with Airbnb guests and hosts which required superb written communication skills. This included mediating resolutions with ongoing trips (such as cleanliness issues, personality conflicts, and safety issues) as well as booking guests into last minute accommodations.

Jun 2015 - Dec 2015

Front End Manager

The Deli

Phoenix, Arizona Area

Jun 2011 - Jun 2015
Team & coworkers

Colleagues at Whatnot

Other employees you can reach at turo.com. View company contacts for 461 employees →

1 education record

Libby Kelly education

  • Northern Arizona University
    Northern Arizona University
    Marketing
FAQ

Frequently asked questions about Libby Kelly

Quick answers generated from the profile data available on this page.

What company does Libby Kelly work for?

Libby Kelly works for Whatnot.

What is Libby Kelly's role at Whatnot?

Libby Kelly is listed as Fraud Specialist at Whatnot.

Where is Libby Kelly based?

Libby Kelly is based in Greater Phoenix Area, United States, United States while working with Whatnot.

What companies has Libby Kelly worked for?

Libby Kelly has worked for Whatnot, Turo, Liberty Mutual Insurance, 24-7 Intouch, and The Deli.

Who are Libby Kelly's colleagues at Whatnot?

Libby Kelly's colleagues at Whatnot include Byron Gardner, Mba, Csrm, Jasmine Snyder, Eric B. Hansen, Charles George, and Brian Guilmette.

How can I contact Libby Kelly?

You can use AeroLeads to view verified contact signals for Libby Kelly at Whatnot, including work email, phone, and LinkedIn data when available.

What schools did Libby Kelly attend?

Libby Kelly holds Bachelors, Marketing from Northern Arizona University.

What skills is Libby Kelly known for?

Libby Kelly is listed with skills including Attentive, Positivity, Friendliness, Charismatic Leadership, and Team Oriented.

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