Liberty Rasmussen Email & Phone Number

• Provided primary customer support to internal and external customers in fast-paced environment.
• Boosted sales revenue by skillfully promoting diverse product options
• Answered constant flow of customer calls with up to 25 calls in queue.
• Offered advice and assistance to customers, paying attention to special needs or wants.
• Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns.
• Fielded customer questions regarding available merchandise, sales, current prices and upcoming company changes.

Fairfield, California, United States

• Organized and prepared tax and title documents to transfer ownership of property.
• Calculated and remitted state sales tax, service and other charges.
• Collected taxes and fees, submitted payments and issued receipts.
• Maintained control log of vehicle certificates of origin and titles.
• Used Xerox machines and reader and printer machines to make, file and distribute copies of recorded documents.
• Provided each member of public with exceptional service and knowledgeable support to maintain smooth operations and happy customers.

Fairfield, California, United States

• Assisted in administrative duties for office team, including making phone calls, copies and schedules.
• Kept reception area clean and neat to give visitors positive first impression.
• Answered telephone calls to field inquiries from clients, vendors and various other callers seeking information.
• Received and routed business correspondence to correct departments and staff members.
• Helped customers complete purchases, locate items and join reward programs to promote loyalty, satisfaction and sales numbers.
• Replenished sales floor merchandise and organized shelves, racks and bins for optimal appearance.

Vacaville, California, United States

• Resubmitted claims after editing or denial to achieve financial targets and reduce outstanding debt.
• Assured timely verification of insurance benefits prior to patient procedures or appointments.
• Determined appropriateness of payers to protect organization and minimize risk.
• Verified client information by analyzing existing evidence on file.
• Posted payments to accounts and maintained records.
• Made contact with insurance carriers to discuss policies and individual patient benefits

Citrus Heights, California, United States

• Managed opening and closing procedures and recommended changes to enhance efficiency of daily activities.
• Coached 8 sales associates in product specifications, sales incentives and selling techniques, increasing customer satisfaction ratings.
• Promoted professional growth and facilitated talent development of each associate to drive performance excellence.
• Directed merchandising, promotion and brand loyalty efforts for business segment with greatest sales volume.
• Verified inventory counts remained within monthly tolerance levels and compiled financial data in compliance with budget.
• Rotated merchandise and displays to feature new products and promotions.