Libin Konghat Email & Phone Number

Dubai, United Arab Emirates

Spearheaded the end-to-end coordination of international and GCC shipments, ensuring adherence to client-specific KPIs and regulatory compliance. Achievements:▪ Reduced customs clearance turnaround time by 30% through process optimization.▪ Awarded "Best Performance" for consistently exceeding client expectations and achieving delivery timelines.▪ Hands on experience in managing 35 clients in the current role. ▪ Established strong communication channels with customs… Show more Spearheaded the end-to-end coordination of international and GCC shipments, ensuring adherence to client-specific KPIs and regulatory compliance. Achievements:▪ Reduced customs clearance turnaround time by 30% through process optimization.▪ Awarded "Best Performance" for consistently exceeding client expectations and achieving delivery timelines.▪ Hands on experience in managing 35 clients in the current role. ▪ Established strong communication channels with customs authorities, PROs, and port officials, reducing inspection clearance times by 20%.▪ Enhanced shipment tracking mechanisms, providing clients with real-time updates and boosting customer satisfaction scores by 18%.▪ Standardized invoicing and documentation processes, improving accuracy and reducing billing errors by 25%. Show less

Dubai, United Arab Emirates

Achievements:▪ Negotiated new vendor contracts, achieving a 12% reduction in logistics expenses.▪ Played a pivotal role in securing refunds for customs duty deposits, recovering 100% of eligible amounts.▪ Directed material planning, inventory control, and warehouse asset management, maintaining stock accuracy above 95%.▪ Streamlined the process for obtaining Certificates of Origin, enhancing export shipment timelines by 15%.

Dubai

Acted as the central coordinator between sales, operations, and service teams to ensure smooth execution of vehicle leasing contracts.Achievements:▪ Recognized for improving operational efficiency, leading to a 10% increase in revenue from leasing operations.▪ Successfully resolved 95% of customer complaints within the same business day, contributing to higher client retention.▪ Prepared and delivered accurate lease quotations, on-hire certificates, and vehicle registration… Show more Acted as the central coordinator between sales, operations, and service teams to ensure smooth execution of vehicle leasing contracts.Achievements:▪ Recognized for improving operational efficiency, leading to a 10% increase in revenue from leasing operations.▪ Successfully resolved 95% of customer complaints within the same business day, contributing to higher client retention.▪ Prepared and delivered accurate lease quotations, on-hire certificates, and vehicle registration documents, improving service delivery times by 20%. Show less

Managed vehicle logistics operations, including export documentation, customs clearance, and stockyard asset management.Achievements:▪ Introduced a new stockyard balancing system, improving storage capacity by 15%.▪ Received accolades for enhancing the export documentation process, reducing lead times by 25%.

Bengaluru, Karnataka, India

Postgraduate Degree, Operations Management And Supervision

Bachelor Of Commerce - Bcom