Libin Thomas Email & Phone Number

As a System Administrator at Muthoot Finance, one of the largest financial services groups in India, I provided help desk support, technical support, and office 365 administration for over 4,000 employees across 4,500 branches. I collaborated with the IT team to troubleshoot and resolve various hardware, software, and network issues, and ensured the security and performance of the systems. I also trained and guided the staff on how to use the office 365 applications and features effectively. With a Master of Computer Applications degree from Nirmala College, and more than 6 years of experience in the field, I have developed strong skills in help desk support, office 365 administration, technical support, and system administration. I am passionate about leveraging technology to enhance the efficiency and productivity of the organisation, and delivering excellent customer service and satisfaction.