Libin Koshy Email & Phone Number

• Skilled with installation and maintenance of operating systems (MAC & Windows) with knowledge of handling multiple tasks at once.• Experienced in Troubleshooting of software and hardware installation and repair.• Experienced support to clients through email and remote desktop.• Proficient in Microsoft Excel, Microsoft Word and Outlook.• Customer Relationship Management, able to handle high profile customers.• Good at balancing many priorities: manage team’s work allocation, systems training, performance evaluations.• Hands on experience in handling tools like Citrix, ICRM and Salesforce, Helpshift and Zendesk.• Well known in Warehouse Operations and Warehouse Management System.• Knowledge in WMS (ILS).• Compile inventory reports, recording quantity, type, value of products and stock on hand using ILS.• Enter data for stock replenishment, relocation and inventory adjustments.