A professional IT Contractor offering Programme Management services to the Financial Services sector and others. Responsible for the provision of top-level project & programme consultancy, reporting, governance and delivery of Business objectives.Leading with both Agile and Waterfall methods, Programmes for which I have been personally accountable typically involve 5+ direct reports working with diverse delivery teams of 60+ resources and multi-year budgets in excess of £30m per annum to achieve the business objectives for both on-premises and cloud deliveries. I have provided accountability for end to end deliveries having completed several full life cycle and recovery programmes.With a track record of strong leadership in technical Programme Management and goal setting of delivery for network/infrastructure with DevOps application configuration and testing. Providing management of 3rd party suppliers, on and off shore teams across the relevant technology stacks into production. I work closely with Service Management to align with with operating models in production with the Business benefits being recognised into service.Key strengths include:• Agile and Waterfall methodologies and tools (Jira, Confluence, MS Project and MS Office Suite)• Technical understanding of infrastructure and application environments• Professional Certifications for portfolio, programme and project management• The ability to work with ambiguity and develop robust plans that embed governance across large scopes of work• The experience to create formal stakeholder engagement plans sensitive to the communication styles of all stakeholders to ensure an integrated project delivery with 3rd party partners.

Portfolio Manager delivering multiple concurrent programmes across the Customer estate• Ensure the portfolio of work and projects are aligned to the scope of work.• Define clear and relevant governance structure based on stakeholder analysis that includes defined roles and responsibilities • Define and implement governance and controls across the portfolio of programs and/or projects, including but not limited to; status reporting, risks and issues management and reporting, stakeholder engagement and reporting, other routines and artefacts as required to control the program• Define and implement appropriate change controls • Manages long term goals and success criteria • Practice effective problem-solving skills, with the fortitude to drive resolutions to a close• Able to oversee the execution of multiple service delivery models, focused on continuous improvement and adapting to the changing landscape of the service industry.• Drive decision making processes where and when appropriate• Work with leadership and technical leads to staff and resource the portfolio of work appropriately• Create executive reporting, and delivers the reports to the appropriate executive stakeholders, as defined by the program• Responsible for the oversight and direction to Project Management and Delivery teams.• Provides coaching and mentoring to Project Managers and other team members as needed, to achieve the optimal productivity and highest quality of deliverables.• Responsible for ensuring the successful onboarding and offboarding of program resourcesActs as a liaison between program staff and upper management/executives.

Delivering a portfolio of projects, focused on a multi-year programme to transform the infrastructure (networks, telephony, local hosting) at multiple sites across GSK.• Team leadership and direction, ensuring quality, time and scope objectives are met• Aligning Core Tech organisational strategies into multiple Business organisations• Day-to-day programme execution including compliance with policies, law and published procedures• Vendor and supplier management, including specification of requirements, deliverables, statements of work• Financial and budget management of assigned programme or portfolio• Controlling high levels of parallel activity with significant numbers of internal and external dependencies • Ability to negotiate – utilising influence and persuasion to negotiate successful delivery and resolve project escalations and conflicts.• Flexible and agile with capability to lead and navigate business change both personally as well as team.

Responsible for end to end delivery and completion of Business and environment change to update cash management systems• Delivery of global programme for re-platform of IBM Sterling B2B Integrator over 13 separate environments, migrating and mirrored across multiple physical and AWS cloud multi AZ data centres.• Strategic management of the full lifecycle programme delivery with appropriate structure and governance procedures from inception though budgeting, team definition, analysis, design, procurement, build, test and migration, to enable technical areas to deliver infrastructure & application landscapes and meet business objectives.• Identification/decommissioning of EOL systems replaced by new systems to realise business savings.• Strategic near shoring of resources redeployed from offshore development and testing SI partners to in house technology centres in Cheshire and Dorset whilst maintaining programme delivery.• Cost/Benefit analysis of full AWS vs. Hybrid vs. On Premises architectural analysis.• Key point-of-liaison / direct interface between the business, technology, testing and implementation resources• Effectively utilised both Agile & Classic delivery methodologies and tools (Jira) , managing in-house, 3rd party and offshore teams• Customer relationship management and engagement achieved through utilisation of in house methods

Delivered a multi-strand security programme for major UK bank• Drove testing and migration of management of security events of interest to a 3rd party Security Operations Centre• Led the implementation of 3 major security products, delivered via Cisco ISE, Lancope and Sourcefire• Established an appropriate governance model to unify projects of delivery & give clarity on interaction• Led a government model facilitating leadership of the programme across supplier & client boundaries• Adopted a disciplined life-cycle of reporting against an accepted baseline for delivery of the programme

Responsible for driving a cost-reduction initiative, consolidating IT, back office & real estate footprint • Part of a major global initiative to drive cost savings via infrastructure & IT transformation• Worked as a Programme Manager in the Enterprise Platform Engineering Group, part of global technology• Focused on delivery of a programme investing €4bn between 2012-15 to achieve benefit of €4.5bn+• Co-ordinated capacity management, change management, incident management and configuration• Supported test and delivery of a portfolio of initiatives to transform infrastructure, including integrated platforms• Championed rationalisation of back office activities & centralising of procurement, reducing running costs

Responsible for technical environment change to underpin replacement cash management systems• Enabled technical areas to deliver infrastructure & application landscapes to support change• Acted as a key point-of-liaison / direct interface between the business, technology and testing resources• Successfully guided a major enterprise programme through the CIT, SIT, OAT and UAT test and delivery phases• Effectively utilised both Agile & Classic delivery methodologies, managing in-house and offshore teams• Customer relationship management and engagement, achieved through leverage of PRINCE2 methods

Delivered top-level projects and programmes, engaging with key clients• Successfully led the LTSB & HBOS IP integration, facilitating the merger to create Lloyds Banking Group• Oversaw the successful migration of over 1m+ IP addresses within the bank without loss of service level• Delivered voice and data network solutions, working with external clients• Operated in a pre-sales capacity as Subject Matter Expert for networking, VoIP, data centre and Cloud• Completed the full life-cycle delivery of a £multi-million outsourced programme with IBM and Lloyds TSB• Delivered an initiative to configure, test and transform the bank’s branch and remote ATM services onto a new IT platform• Led branch & remote ATM transformation teams, delivering new Voice-over-IP and data technologies

Responsible for driving the delivery of a portfolio of multiple and concurrent project assignments• Worked as part of a team of Project Managers, using in-house frameworks based on APM & PRINCE2• Systems Work Group Project / Programme Manager, delivering a cross-business full life-cycle project• Spearheaded the development and implementation of security policies, based on best practice methods• Project-led the installation of an enterprise-wide Avaya telephony system, migrating from Mitel telephony• Championed the outsourcing of IT services of NI subsidiary companies, realising business benefit via IT

Responsible for all aspects of IT operational leadership and the delivery of client facing consultancy • Appointed to senior management role, heading-up the IT services division and delivering effective IT

Project Leader

Server upgrade and standardisation programme