Libu Mathew Thomas Email and Phone Number
Libu Mathew Thomas personal email
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I have been a Customer Service Professional for 20 years now, with cross functional expertise in hotels, the versatile education and the consultancy industry. This decade and a half long experience has allowed me to be a part of and witness at close quarters, the developments and dynamism that have shaped the Hospitality, Customer Services and Education Industries in current times. Having served Organisations like Kingfisher Training and Aviation Services Limited, The Orchid Group, ‘The Chopras’, the Expat Group, Global Opportunities Pvt. Ltd. and most recently AdmitKard, I have extensive experience in critical Management verticals such as Operations, Business Development, Management Projects, Sales, Marketing, Human Resources, Finance and Training. The nature of my professional growth and the seamless transition across various assignments and management functions are adequately detailed in my profile.
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Co-FounderEducore Overseas Pvt. Ltd. May 2024 - PresentIndia -
Head Of BusinessAdmitkard Jul 2022 - May 2024Noida, Uttar Pradesh, IndiaHead of Business at AdmitKardRevolutionising how students access higher education opportunities across the globe. -
Executive Vice PresidentGlobal-Opportunities Jan 2019 - Jun 2022New Delhi, Delhi, India -
Vice PresidentGlobal-Opportunities Dec 2017 - Dec 2018New Delhi Area, IndiaGlobal Opportunities is India's leading education consultancy company. We offer free education counselling and other additional support to students aspiring to pursue their higher education overseas.Global Opportunities Pvt. Ltd. was founded in 2001 to bridge the gap between the specific needs of individual students and the requisites stipulated by international universities. Today, Global Opportunities has over 400 illustrious partner institutions from across the globe. Since our inception, we have facilitated admissions for over 35,000 students in various universities and colleges worldwide. With such credentials pointing to thefact, Global Opportunities truly has a global outlook.Through a network of 18 offices spanning across all the major cities in India, we specialise in facilitating education for aspirants to major countries, including the United Kingdom, the United States, Canada, Australia, New Zealand, Ireland, Singapore, Dubai and Malaysia among many others in our portfolio. All our offices are strategically located across the country and are state of the art to maximize the students' experience.At Global Opportunities, we have a proud history of counselling students with the desire to excel in choosing the best academic institution that would help them augment their employability and build a great career ahead. Comprehensive research and our zeal to stay abreast with developments across the globe ensures that our approach to counselling is innovative and assiduous, allowing us to offer students the benefit of being guided by well-informed experts.Our values of honesty, integrity, commitment and delivery are very important to us. As we foray into the closure of our second decade in the industry, what makes us stand out today is our determination to achieve greater success and our passionate investment in the impact that our students will make around the world. -
Head - Business Development And StrategyGlobal-Opportunities Jan 2017 - Nov 2017New Delhi Area, India• Responsibility for the business of Global Opportunities Pvt. Ltd. and all its 'lines of business' that contribute towards the Organisation's P&L objectives• Responsible for the operations of 18 offices spread across the country• Responsible for formulation and execution of the Organisation’s long-term and short-term goals • Responsible for maintaining and expanding the Organisation's partnership portfolio through key strategic alliances and partnerships, ensuring a strong brand presence across North America, South America, Europe, Asia and Oceania• Responsible for the daily operations and performance of over 300 + employees• Responsible for the conceptualization and execution of key management projects including centralized quality control, digital and social media marketing, the official website, HRIS portal, the Organisation's ERP, Employee Performance Management System and Employee Welfare. -
Education ConsultantIndependent Jun 2016 - Dec 2016Mumbai Area, IndiaConsultant for Digital and Experiential Marketing Firms focusing on the education business Consultant for a Hospitality InstituteStudent admission services consultant
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Customer Service ProfessionalPersonal Sabattical Dec 2015 - May 2016
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Assistant Vice President – Business DevelopmentEcole Hoteliere At Lavasa Aug 2015 - Nov 2015• Assumed responsibility for business development and marketing of Organisation’s business verticals – Ecole Hoteliere at Lavasa and the Expat Centre of Excellence.• Responsible for all ATL, Digital Marketing and Brand Communication for the group’s education division. • Successfully redesigned the Organisation’s brand personality, position arch-type and go-to- market strategy and communication• Formulated all forms of market communication including print literature, digital copies, advertorials and press releases• Successfully collaborated with 2 world renowned speakers for launching executive education workshops in India• Prepared the sales, marketing and operations budget, including cash flows for the Organisation. -
Head - Business Operations And Service DeliveryThe Chopras Jan 2014 - Aug 2015New Delhi Area, India• Assume responsibility for the Operations of all businesses of ‘The Chopras” including Global Education Services, Test Preparation, The Chopras Institute of Professional Education and University Desk Management, contributing to the achievement of revenues of Rs. 60 Crs., towards the Group’s P and L objectives• Heading Operations and Service Delivery across 20 cities, spread over 4 national zones• Responsible for formulation and execution of the Organisation’s Sales & Marketing and Operating budget• Responsible for engaging industry and trade partners to form strategic alliances and partnerships; and further augment the groups education and consultancy business• Responsible for the daily operations and performance of 37 direct reportees and over 300 indirect reportees • Responsible for the conceptualization and execution of key management projects including re- launch of the Organisation’s official website, the Organisation’s ERP, HRIS portal and Employee Performance Management System. -
Senior Manager - Projects And Business Development | OperationsKingfisher Training And Aviation Services Ltd Dec 2011 - Dec 2013Mumbai Area, India• Assumed responsibility of Franchisee Business Development, Operations and Training for KTASL, contributing to the achievement of revenues of Rs. 35 Crs., towards the Group’s P and L objectives• End to end setting up of franchisee businesses including agreements and contracts • Responsible for formulation, budgeting and execution of marketing plan via various mediums within the ATL and BTL platforms.• Manage KTASL operations, administrative, marketing and training functions to meet revenue and profit plans. • Further expand the business through the establishment of joint venture agreements, strategic partnerships and corporate learning and development• Act as a primary interface to KTASL’s customers, partners, suppliers and other regional stakeholders. • Hiring of KTASL’s operations and training resources PAN Nationally and assume responsibility for mentoring, training, coaching and other development activities that are needed to achieve a high performance organization. -
Manager - OperationsKingfisher Training And Aviation Services Ltd Apr 2009 - Nov 2011Mumbai Area, India• Designing, planning, implementing and controlling various operations and marketing activities PAN-INDIA as per approved projected budgets.• Executed below the line (BTL) marketing activities for the Organisation. Was responsible for contacting said agencies, negotiating rates and standardising deliverables for the same.• Ensured effective and on time hiring of key training and operations personnel as per the approved BU manpower plan.• Scripted the Operations Manual with regards to all standards and deliverables for Kingfisher Training Academy. Also created the brand standard audit for the Operations department.• Involved with carrying out Train the Trainer programmes for team members and as well as with employee development. • Responsible for the maintenance of all assets at Kingfisher Training Academy• Developed and implemented the training modules for the Hotel Hospitality segment for the courses on offer in Kingfisher Training Academy. This included the development of manuals, handouts, training presentations and constant up-gradation of the same.• Aided in the formulation and finalisation of financial projections for all the Organisation’s franchisee centres along with the financial projections for the HQ based in Mumbai. -
Programs Manager - OperationsKingfisher Training And Aviation Services Ltd Nov 2007 - Mar 2009Mumbai Area, India• Was assigned and achieved the task of launching 12 academies across the Country under the Franchisee Module. • Supervised and audited the setting up of Academy infrastructure based on KTA brand standards• Devised and executed both above and below the line (ATL & BTL) marketing strategies for respective cities• Assisted in charting out media plans• Negotiated with publication and advertising agencies for media space - print and hoardings • Developed creative content suited to local flavours and sensitivities• Responsible for setting up of admissions offices• Responsible for student registrations, enrollments and batch commencement• Responsible for recruitment and training of sales, training and operations staff -
Restaurant | Asst. Restaurant ManagerThe Orchid Hotel - Mumbai Aug 2005 - Nov 2007Mumbai Area, IndiaBoulevard | Vindhya’s | Merlin’s• Responsible for day to day operations of the restaurant / bar.• Responsible for conducting briefings, training sessions, maintaining standards of service within the restaurant, supervising the requisitioning of all items so as to control costs. • Work closely in conjunction with the Sales and Marketing with regards to publicity and media related events• Planning and executing food and beverage promotions on a quarterly basis in both the restaurant and bar.• Responsible for carrying out performance appraisals for team members.• Involved in the Budgeting process for all outlets managed.• Re-launched Vindhya’s and Merlins during the managerial tenure -
Management TraineeThe Orchid,Mumbai Aug 2003 - Jul 2005Mumbai Area, India
Libu Mathew Thomas Skills
Libu Mathew Thomas Education Details
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Institute Of Hotel ManagementHotel Management And Catering Technology -
Commerce -
The Bishop'S School, PuneHigh School
Frequently Asked Questions about Libu Mathew Thomas
What company does Libu Mathew Thomas work for?
Libu Mathew Thomas works for Educore Overseas Pvt. Ltd.
What is Libu Mathew Thomas's role at the current company?
Libu Mathew Thomas's current role is International Education - Advisor, Mentor and Guide.
What is Libu Mathew Thomas's email address?
Libu Mathew Thomas's email address is li****@****ail.com
What schools did Libu Mathew Thomas attend?
Libu Mathew Thomas attended Institute Of Hotel Management, University Of Pune, The Bishop's School, Pune.
What skills is Libu Mathew Thomas known for?
Libu Mathew Thomas has skills like Business Strategy, Operations Management, Business Development, New Business Development, Customer Service, Strategy.
Not the Libu Mathew Thomas you were looking for?
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Libu Mathew Thomas
Senior Manager - Projects And Business Development At Kingfisher Training & Aviation ServicesMumbai1kingfisheracademy.com
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