Responsible for implementing technological solutions to solve business problems, creating a schedule for analysis, implementation, and testing of the technology, and working with in-house technical teams to ensure consistency of use, among other duties. Organising and executing assigned business projects on behalf of clients according to client's requirements. Meeting with assigned clients when needed and perform an initial assessment of a problematic situation.- Planning a timeline for completion of projects.- Understanding a client's business needs.- Implementing a technological solution to meet business needs.- Analysing and determining security threats.- Providing advice on technology best practices.- Collaborating with the technical in-house team to ensure familiarity with technology.- Training staff to use the new IT system.- Monitoring the success of IT solutions.

- Collaborating closely with bid documents to identify and analyse precise customer requirements, tailoring presentations and proposals accordingly.- Using in-depth product knowledge to provide technical expertise to sales staff and the customer through sales presentations and product demonstrations.- Delivered numerous product demonstrations and Q&As with successful conversion of leads into paying customers- Creating demonstration data to illustrate how Datascape ERP addresses the financial complexities unique to local government entities.- Gathering feedback from clients during the presales process and industry events, contributing to the improvement of product offerings and addressing any concerns.

- Developing and maintaining financial ERP software solutions within Datacom's Local Government team.- Oversaw system maintenance and updates including content updates, feature enhancements, testing and documentation- Active contribution to knowledge management and communicating functional requirements through range of work items (User Stories, Hotfixes, Bugs, Issues) across variety of stakeholders - Delivered biweekly financial product demonstrations as well as product training to clients and professional service staff