AeroLeads people directory · profile
Irene Ponce Email & Phone Number
Virtual Assistant - Commercial Lines
at
Villa Insurance Group
LinkedIn matched
✓ Verified August 2026
3 data sources
Profile completeness 86%
Current company
Role
Virtual Assistant - Commercial Lines
Location
San Salvador, El Salvador
Who is Irene Ponce? Overview
A concise factual answer block for searchers comparing this professional profile.
Quick answer
Irene Ponce is listed as Virtual Assistant - Commercial Lines at Villa Insurance Group, based in San Salvador, El Salvador. AeroLeads shows a matched LinkedIn profile for Irene Ponce.
Irene Ponce previously worked as Owner / Manager at Dezzert and Virtual Office Assistant at Full Scope Insurance Agency Llc. Irene Ponce holds Licentiate Degree, Marketing/Marketing Management, General from Universidad Dr. José Matías Delgado.
Company email context
Email format at Villa Insurance Group
This section adds company-level context without repeating Irene Ponce's masked contact details.
Villa Insurance Group
Review company-level records connected to Irene Ponce before choosing the right outreach path.
Profile bio
About Irene Ponce
My goal is to be able to contribute with the development of my country, by helping others to expand their vision on having their own sustainable business based on innovation. This most be done by leading by example, that is way I have started from the lowest tier on every company to escalate with success on every position I can collaborate with.
Current workplace
Irene Ponce's current company
Company context helps verify the profile and gives searchers a useful next step.
11 roles
Irene Ponce work experience
A career timeline built from the work history available for this profile.
Virtual Assistant - Commercial Lines
Owner / Manager
Dezzert
Founder of Dezzert . We create mini dessert for all ocations.
Virtual Office Assistant
Jun 2021 - Mar 2024
Manager Of Operations
Jun 2019 - Nov 2020
Virtual Assitant
Apr 2016 - Jun 2019
Office Manager
Easybee Answering Services
I have been able to collaborate with this star up for answering services. I was responsible of creating the reports and trackers our agents use on a daily basis. I am in charge of handling the payroll and HR duties for our agents. I deal with clients as support for our Sales Managers like providing basic information, collections and updates on their services. I helped in the creation of the scripts our agents use to help each client since I also work as a virtual assistance for some of our most old clients. I also have responsibilities like a team leader for our agents.
Apr 2016 - Jun 2019
Community Manager
D'Maize Catering
As community manager for D'Maize catering I am responsible for all the social media accounts from the organization. I translate the personality of the company to all social media content. I interact with our clients by receiving feedback and any suggestion that they have. I also assist to events and interact directly with the people to who we delivered our services so have their insight and real reactions about our food.
Jul 2013 - Dec 2014
Game Manager
Direct contact with our client to create strategies to provide the best CS service. Analyze KPIs (NPS, CSAT, etc) to determine which are our AOO, provide feedback to our CS agents on how to improve our service, provide feedback to our client about the tool, service and features with insight from our agents and current players of our client. Also, I create motivational plans and reward system for all of those agents that contribute in an exceptional matter to reach out our KPI goals. This was for a multinational online social gaming company.
Jun 2012 - Jul 2013
Customer Experience Coach
Audit and analyze the responses sent from our CS agents and provide the proper feedback for them to assist our players in best way possible. Create reward systems for our agents based on their improvement.
Sep 2011 - Jun 2012
Customer Support Representative
Provide the best Customer Service to Online Gaming players from a multinational online social game company.
Oct 2010 - Sep 2011
1 education record
Irene Ponce education
-
Universidad Dr. José Matías Delgado
FAQ
Frequently asked questions about Irene Ponce
Quick answers generated from the profile data available on this page.
What company does Irene Ponce work for?
Irene Ponce works for Villa Insurance Group.
What is Irene Ponce's role at Villa Insurance Group?
Irene Ponce is listed as Virtual Assistant - Commercial Lines at Villa Insurance Group.
Where is Irene Ponce based?
Irene Ponce is based in San Salvador, El Salvador while working with Villa Insurance Group.
What companies has Irene Ponce worked for?
Irene Ponce has worked for Villa Insurance Group, Dezzert, Full Scope Insurance Agency Llc, Easybee Answering Services, and Easybee Virtual Assistant Services.
How can I contact Irene Ponce?
You can use AeroLeads to view verified contact signals for Irene Ponce at Villa Insurance Group, including work email, phone, and LinkedIn data when available.
What schools did Irene Ponce attend?
Irene Ponce holds Licentiate Degree, Marketing/Marketing Management, General from Universidad Dr. José Matías Delgado.
Find 750M verified contacts
Search by job title, company, industry, location, and seniority. Export verified B2B contact data when you need it.
Start free trialPeople with similar names
Check these profiles if this is not the Irene Ponce you were looking for.
View similar profiles
