Nestor Israel Lopez Chavez Email & Phone Number

Guadalajara, Jal., MX

Guadalajara, Jalisco, Mexico

In charge of providing outstanding customer services to Diligent customers, working closely with different departments to improve the product and enhance the overall customer experience. Key responsibilities involve handling contract renewals, addressing billing concerns, and assessing customer satisfaction through NPS and CSAT surveys. Also, dedicated to.

I excel in overseeing key customer, such as Blue Grace Logistics, Geodis, Torch Logistics, High Tide, Ts3 Logistics, and others. Managing these accounts, I used to lead a team of 40+ employees, conducting regular One-on-One sessions. Responsible of conducting some interview processes. Negotiate rates with customer, selling and up-selling services.

Zapopan, Jalisco, México

I leaded the onboarding and continuous growth inside the company. I delivered thorough training in logistics, soft skills, hard skills, empowering my teammates to reach their career goals. This helped me to create strong cross-departmental connections within the organization, fostering collaboration and synergy. (Now working withing Rapido Solutions, not.

Guadalajara, Jalisco, México

My primary responsibility centered around negotiating with carrier companies seeking collaboration, and ensuring the smooth tracking of shipment, I prioritize building robust relationships with them, conducting market analysis withing the logistics sector, and coordinating with various departments to address significant challenges or obtain pricing.

Guadalajara, Jalisco, México

Proactive outreach to new carrier companies, collecting essential information regarding their fleet size, driver count, trailer inventory and type of trailer and thing they usually hauls. Evaluated the lanes they service, frequency of operations, and pricing structures for different routes. Collaborated withing a dynamic team to enhance daily load sales.

Guadalajara, Jalisco, México

Mainly accountable for meeting the needs of Avent primary stakeholders. Conducted thorough reviews of the internal backlog to assess and update new entry orders, while proactively communicating with customers to prevent potential future issues. Proficiently managed order modifications, including new bookings and issuing NCNR’s letters. Conducted detailed.

Guadalajara Y Alrededores, México

I demonstrated a strong commitment to resolving warehouse issues by meticulously validating new material entries in collaboration with the engineering team. Cultivated robust relationships with suppliers and manufacturers, ensuring swift resolutions of production line disruptions and material entry challenges. Collaborated with the material manager to.

Digital Business, Digital Communication And Media/Multimedia

Licentiate Degree, International Business/Trade/Commerce