• Manage day-to-day operations of two vibrant coworking offices in Evanston• Instrumental in helping expand operation to 2 locations • Ordinated space design, office buildout and renovation • In charge of office showings to potential coworking customers• Organize office and community events for members• Responsible for effective communication to office members• Insure all customer needs are met in a fast and responsive manner

• Built and maintained online community through outreach strategies• Promoted awareness via social media tools• Updated and maintained website content• Acted as technical support contact for organization members

• Developed and implemented Mandarin curriculum for students to meet individual needs, interests, and abilities• Created a highly interactive and technology integrated classroom environment• Introduced basic knowledge of Chinese cultural background including traditions, customs, lifestyles and history• Worked with students from preschool through 12th grade • Designed and engaged students in after-school programs to further expand their interest in Mandarin Chinese

• Exposed students to basic and simple Mandarin phrases• Helped students recognize and respond to sound patterns and words• Taught Mandarin through songs and creative art projects • Introduced simple writing in Mandarin with customized worksheets• Used colorful flashcards to teach new words with repetitions• Utilized multimedia to engage students in learning a new language

• Introduced Mandarin and the Chinese culture to young learners • Worked with kids on sound repetition and recognition through songs and games• Explored Chinese songs and dances• Exposed students to Chinese writing through flashcards and multimedia

• Monitored the safety of wall climbing at EAC• Taught climbing lessons to adults and kids including safety tips and general climbing knowledge

• Managed social media outreach and content development• Created simple graphics/flyers for website/Facebook to help creatively promote awareness and fundraisers• Created email blasts via Constant Contact• Maintained website and produced content via Wordpress• Brainstormed on creative strategies to help in generating donations• Worked with vendors and press to help insure successful events• Created strategic social media outreach action plans for ongoing events

• Assisted in selling and buying of real estate property transactions and successfully closed deals in the toughest years in real estate business• Provided excellent customer service to all clients

• Devised and executed sales and marketing strategies• Oversaw company operations, budget, and sales goals• Maintained relationship with vendors and staff photographers • Provided customer service to clients • Managed company website• Recruited photographers for assignments

• Served as the primary client interface to build, develop and maintain client relationships while acting as a liaison between clients, operations and sales• Managed over 200 nationwide client accounts• Processed audit reports for certified companies as well as new applicants for obtaining quality certification• Produced and booked quotes for customers• Determined the scope of project and special customer needs, and established terms of payment• Resolved complex client relationship management issues and tracked client requests• Assisted UL Sales team by establishing and tracking account progress• Worked with Accounting to resolve client payment issues• Oversaw certificate generation for North America region• Maintained/updated LIS database system• Trained new hires on various work processes and software