Lidia Marte Email & Phone Number

◆ Accountable for troubleshooting daily issues reported by internal and external clients received via shared mailbox. Provide solutions within 24 hours resulting in meeting Service Level Agreement (SLA).◆ Responsible for processing manual domestic and foreign invoices received by the legal department, followed up with law firms and/or vendor to complete an accurate payment for services.◆ Train, coach and provide on- going support for users of JPMC legal matter management system, Global Online Legal Database (GOLD) and invoice management system via Passport. ◆ Identify, investigate and resolve technical and user-based issues for internal users of GOLD and Passport as appropriate, and report system issues for law firms/vendors using Passport.◆ Collaborate with Account Payable Audit team, Vendors and Law firms to identify duplicate payments and complete off-set where needed in order to reach quality assurance metrics

Greater New York City Area

◆ Calling commercial insurance provider relations services to complete doctors’ credentialing and re-credentialing◆ Documenting findings in IDX system.◆ Updating credentialing in excel grid, filing, copying and faxing information to insurance company as needed.◆ Assists in provider dictionary for IDX and prepared dictionary forms.

Dominican Republic

◆ Prepared all legal documentation for the creation of a company, as well as to registration of the company’s name, tax ID etc.◆ Assist with immigration forms to be submitted to US consulate as well as translations of immigration documents◆ Prepared documentation and represented parties at Court for Divorce and assisted client to complete the termination of marriage.◆ Implemented Loan department, prepared documentation at time processing loans and follow up with applicants on repayments.◆ Assist legally with the recovering losses to companies, representation at court as needed.◆ Dedicated to Real Estate Properties in general. Prepared real estate agreements and leases for sales and rental properties

◆ Generated daily administrative in-house correspondence to clients and staff via electronic email ◆ Coordinated domestic and international travel arrangements for business trips as well as prepared the expense reconciliation reports◆ Managed confidential employee information such as evaluations, salary plan, attendance’s records◆ Backed up for other Senior Executives assistants, as needed◆ Scheduled daily domestic and international video and teleconferences