Lidia Hume Email & Phone Number

Gold Coast, Queensland, Australia

Gold Coast, Queensland, Australia

Gold Coast, Queensland, Australia

Providing exceptional customer service throughout all points of contact, including Construction/ Pest divisions, Builders, Technicians, Tenants, Real Estate Agents, Body Corporate and Home Owners. Handling incoming customer bookings and appointments and job scheduling and technician workflow support.

Gold Coast, Queensland, Australia

Last role due to Covid-19 shutting down the Tourism Industry

Surfers Paradise

Within this role, I developed new accounts, rates, and packages for The Ruby Collection. I aided ruby collection in become as successful as possible; through establishing objectives, defining performance metrics, monitoring progress, forecasting, and providing accurate reports on all business outcomes that fell within my portfolio jurisdiction. I also expanded market penetration and created new business development opportunities through negotiation and securing business. I successfully captured concrete business fellowship which propelled contributed to business growth. Notable Achievements: • Ensured standards are met on all external websites, brochures and partner marketing by handling online and offline services.• Obtained campaign opportunities with inbound, wholesale, online, affiliate and trade partners and issued annual contracts.

Broadbeach, Gold Coast

I achieved seven years of global influence as an International Marketing Manager. It is said travel knows no boundaries. I also believe business marketing can never be deterred by any boarders. Within this role, I have acquired invaluable exposure forging strategies to yield growth for the Gold Coast region. I successfully and advanced team members to align with departmental and organizational requirements. It was part of the package to maintain and fortify business relationships with marketing and operations teams within TEQ and Tourism Australia. I stimulated consumer direct marketing programs. I also invited business progress through effective collection, communication of market insights.Notable Achievements:• Maximized buy-in of marketing activities by cultivating and maintaining concrete business engagements with GCT members.• Created opportunities to grow and sustain airline capacity in the region.• Inspired travel trade partners to focus on Gold Coast.

Gold Coast

As a Director of Sales and Marketing, I spearheaded sales and marketing efforts both locally and internationally. I meritoriously corresponded with Australian Tourist Commission, Gold Coast Tourism, Brisbane Marketing, Tourism Queensland, and JTGC to develop business. It was part of my role to attend both local and international trade shows. I also investigated novel marketing and business development options. Lastly, I generated and provided succinct reports to the CEO on a monthly basis.Notable Achievement: • Improved performance by training travel agents or wholesalers.

Harbour Town, Gold Coast

Within this role, I designed and executed sales and marketing programs to attract and maintain business. I Increased visitations by domestic and international tourists and day-trippers and maximized travel trade and consumer awareness. I managed to plan and organized trade shows, industry functions, and seminars. I prepared business plans and budgets for tourism sales activities. Conducted regular training and updates with travel wholesalers, retail agents and inbound tour operators. Effectively corresponded with retailers. What is business without preserving business relationships? This was my forte.Key Achievements:• Initiated marketing campaigns that targeted inbound tour operators, business tourism, coach operators, tourism operators, apartments, and hotels resulting in revenue growth.

Gold Coast

• Providing administrative support to the International Manager.• Coordinating all aspects of collateral distribution to consumers, trade and media.• Coordinating familiarization visits for the travel trade, including. Itinerary planning, registrations, arranging functions and activities.• Coordinating and participating in Consumer Shows, Trade Shows and Sales Missions.• Management of International Database.• Conducting internal and external market research activities.• Providing support to the Conference & Incentive Department.• Maintaining in regular contact with GCTB Members.