Lidia Yolanda Sianturi Email & Phone Number

South Jakarta, Jakarta, Id

Jakarta, Indonesia

Jakarta, Indonesia

• Customer Acquisition & Retention. Presented Deliveree’s cutting-cutting edge technology to potential leads and provide them with tailored and customized tools to maximized technology’s potential. Successfully trained Deliveree’s key clients, resulting increase in products and features usage. • Research and Development. Addressing client’s needs and concerns by analyzing feedbacks and recommendations to ensure satisfaction and quality control by coordinating with cross-functional teams including product, finance, supply, operations and C-level.• Project Management. Analyzed products’ underutilization rate and spearheaded a strategic project to increase usage among targeted customers resulting in a significant increase and making it one of the most important lead channels for the division.• Achievement. Spearheaded a marketing campaign that resulted a threefold increase in scheduled advanced bookings within a two-week period through a mass blast to the targeted audience and exceeded weekly KPI targets.

Langkat, North Sumatra, Indonesia

• Community Relations and Support. Demonstrated exceptional communication and interpersonal skills to foster positive and productive relationship with local residents while effectively providing support and assistance as needed on a strong understanding of community needs and concerns.• Promotional and Collaboration. As key liaison with local cooperatives, effectively promoted the benefits of the pharmacy, such as pricing and sustainable land conversion to the community and ensured strong collaboration of activities.• Administrative Support. Demonstrated strong organizational and administrative skills to provide comprehensive support to the village office by assisting with meeting preparations and visits and communicate with key stakeholders.• Education. Successfully organized and facilitated an engaging one-day English class for middle school students that fostered meaningful learning and growth through effective teaching skills and passion for education.

Medan Selayang, North Sumatra, Indonesia

• Market Research. Analyzed and identified customer needs and sales target while staying abreast of beauty industry development and emerging beauty trends to identify potential impact on business operations.• Marketing and Service. Executed marketing strategies through social media to increase brand awareness and engage with audience while serving as beauty advisor to establish and maintain long-term customer relationship. Successfully exceeded the initial customer outreach target by expanding market reach from the local district to intra-city region.• Business Operations. Managed a seamless business operation from verifying and processed requisitions from customer to inventory management and delivery.• Sales. Successfully sold several hundred beauty products over a 7 months period, contributing to revenue growth.

Kota Medan, North Sumatra, Indonesia

• Business Framework. Designed and implemented business models, including product selection, supplier partnerships, and marketing strategies to ensure optimal performance and growth of the business.• Partnership. Cultivated and maintained business partnerships with suppliers, negotiating favorable terms and ensuring timely and accurate delivery of goods.• Customer Relationship. Managed all customer communication, providing excellent customer service and building strong relationships with customers to ensure customer satisfaction, trust and loyalty.• Sales. Successfully achieved sales targets, selling at least 5 items per week through effective marketing and customer service, despite the lack of physical store.

Bachelor Of Agriculture, Agricultural Business And Management, 3.47/4.0

Activities and Societies: - Ikatan Mahasiswa Sosial Ekonomi Pertanian (2018-2019) as Secretary of Information and Communication.

Natural Sciences, 81.55 / 100

Activities and Societies: Secretary of Stosa English Club (2014-2015) Secretary of Stosa English Festival (2016)