Lidiia Pysanko Email & Phone Number

Украина

Украина

▪️ Platform gaps analysis to improve required processes and ensure processes are implemented;▪️ Implementation of the transaction monitoring process and capabilities; ▪️ Communication with third-party services to define the best solution for risk identification system improvement;▪️ Alerts and notifications development;▪️ Managing risk team;▪️ Continuous automatization of chargebacks, fraud, retrieval requests processing, and notifications.Achievements: ▪️ Improved the company’s antifraud system to minimize fraud and chargeback ratio;▪️ Implemented a tool for tracking retrieval requests statistics;▪️ Created a feature for flexible country block by card brands, IP, and billing address;▪️ Implemented a tool for manual updating of refunds statuses;▪️ Defined main risk metrics and automatized monitoring reports;▪️ Created and successfully launched a Dispute management tool;▪️ Created new priority and anti-fraud modules;▪️ Organized cardholder complaints processing.

Украина

▪ Merchant performance:- Sales ratio analysis;- Chargebacks and fraud ratio analysis;- Refunds management;- Chargebacks, fraud, retrieval requests processing;- Dispute management and retrieval requests handling.▪ Merchant settings:- Antifraud management;- Limits management;- Routing management;- Cascading management;- Decline reason management;- Blacklist/whitelist management.▪ Online monitoring: requests, sales, declines, payer data;▪ Reports: declines, refunds, chargebacks;▪ Interaction with clearing companies, processing centers and acquiring banks.Achievements: Improving of Platform transaction flow that completely complies with the rules of International payment systems (VISA/MasterCard) which allows to charge all the necessary fees.

Украина

- Project coordination- Work with documents, arrays of information;- Development of research tools;- Checking arrays;- Data analysis;- Preparation of analytical reports;- Recruitment of respondents, negotiations with a client.