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Lidwine Do Huu Email & Phone Number

Head of Customer Care chez Fednot at Fednot
Location: Grimbergen, Flemish Region, Belgium 8 work roles 2 schools
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Current company
Fednot
Role
Head of Customer Care chez Fednot
Location
Grimbergen, Flemish Region, Belgium
Company size
228 employees

Who is Lidwine Do Huu? Overview

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Quick answer

Lidwine Do Huu is listed as Head of Customer Care chez Fednot at Fednot, a company with 228 employees, based in Grimbergen, Flemish Region, Belgium. AeroLeads shows a matched LinkedIn profile for Lidwine Do Huu.

Lidwine Do Huu previously worked as Head of Customer Care at Fednot and Services Manager at Fednot. Lidwine Do Huu holds Master, Master In Business Management from Ichec Brussels Management School.

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Email format at Fednot

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Fednot

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Profile bio

About Lidwine Do Huu

Lidwine Do Huu is a Head of Customer Care chez Fednot at Fednot. They possess expertise in business analysis, analysis, troubleshooting, project coordination, service desk and 16 more skills. Colleagues describe them as "I was fortunate to be able to work with Lidwine for over a year. She was our team lead, partly project leader/manager and offered the necessary business knowledge I could use in my different projects. As the one responsible for leading the team, she had a strict but very correct leadership style. For me personally, a very strong point was her humane approach, together with her excellent soft skills on other levels. She always managed to bring the projects to a successful end, by keeping the stress level for herself and her team in the correct healthy balance. It was a pleasure to work with a coach like her: she brought out the best in each of us." and "Lidwine was my teamlead for many years, and I am grateful for that. I consider the lessons I learned from her invaluable for the rest of my career. For each problem, she proofed ridiculously efficient. Plus she was always helping her team members to grow. For all questions or concerns by the team, Lidwine responded right away and as an agile knight, she defended the team each time. With excellent people skills and thorough business knowledge, she managed the team to resolve all issues on time, under pressure, in difficult circumstances. Her analytical skills are unmatched, and the way she tells complex business stories is simply clear and to the point. Thank you, Lidwine, for being more than a manager, but also a coach and mentor."

Listed skills include Business Analysis, Analysis, Troubleshooting, Project Coordination, and 17 others.

Current workplace

Lidwine Do Huu's current company

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Fednot
Fednot
Head of Customer Care chez Fednot
brussels, brussels hoofdstedelijk gewest, belgium
Website
fednot.be
Employees
228
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Company profile
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8 roles · 23 years

Lidwine Do Huu work experience

A career timeline built from the work history available for this profile.

Head Of Customer Care

Current
Fednot

Bruxelles, Région De Bruxelles-Capitale, Belgique

May 2023 - Present

Services Manager

Fednot

Région De Bruxelles, Belgique

Feb 2018 - May 2023

Team Leader Software Design & Delivery

Fednot

Bruxelles

Team leader Software design & deliveryFednot offers a variety of ICT products designed to help the notaries and their coworkers in their daily duties at the service of the citizens.As Team leader Software design & delivery for Fednot, I am in charge of one of the Software Delivery teams, the Deed Preparation team.I am responsible with my team for the.

Jan 2013 - Feb 2018

Functional Analyst

Fednot

Brussels Area, Belgium

Functional analystThe Functional analyst is the bridge between the customer representative and the development team.As such, the Functional analyst acts as facilitator of the development process of Fednot ICT products relying on the skills of both a IT Functional Analyst and a IT Tester with a hint of business analysis in order to:- ensure business.

Nov 2011 - Feb 2018

Senior Service Desk Agent

Fednot

Brussels Area, Belgium

Fednot Service Desk Team’s mission is to provide notaries and their co-workers with the necessary support to use Fednot ICT applications and so help them in their daily duties at the service of the citizens.It is also the Service Desk responsibility to report and escalate incidents in order to induce proactive actions to avoid incidents in the future.

Mar 2011 - Nov 2011

Service Desk Agent And Shift Leader In The Corporate Technology Division

Euroclear

The Service Desk Agent is the first point of contact for internal users of the Euroclear group. The tasks include:- Handling the intakes of all incidents reported to the service desk.- Logging and documenting all the incoming events and dispatching them appropriately.- Analyzing the technical details of the user’s request and searching for answers in the.

Jan 2008 - Mar 2011

Project Manager

Telelingua

Translation Project Manager and Sales support Executive for Telelingua International (Brussels)- Responsible for coordinating and managing technical translation projects. - On-going contacts with our clients and translators all around the world (telephone and e-mail). - Management of the projects from the beginning to the final delivery: translation.

Apr 2006 - Jan 2008

Network Support Tier 2

At&T

IT Wan-Network analyst support Tier 2 for AT&T EMEA strategic customers (centre based in Brussels)- Investigating, identifying and solving problems efficiently, as well as providing the support to the end-users on network hardware items and specific software troubleshooting.- Being the interface between the customers and relevant support groups for more.

2003 - Apr 2006
Team & coworkers

Colleagues at Fednot

Other employees you can reach at fednot.be. View company contacts for 228 employees →

AW Anne Wuilquot Anne Wuilquot Colleague at FednotDour, Walloon Region, Belgium, Belgium View → AD Aurore De Munck Aurore De Munck Colleague at FednotBrussels Region, Belgium, Belgium View → CZ Cédric Zimmer Cédric Zimmer Colleague at FednotBrussels Metropolitan Area, Belgium View → PG Pierre-Henri Grandjean Pierre-Henri Grandjean Colleague at FednotNamur, Walloon Region, Belgium, Belgium View → JT Joris Thaels Joris Thaels Colleague at FednotOud-Turnhout, Flemish Region, Belgium, Belgium View → SB Sofie Becelaere Sofie Becelaere Colleague at FednotHerent, Flemish Region, Belgium, Belgium View → NR Nathalie Rosseels Nathalie Rosseels Colleague at FednotBeloeil, Walloon Region, Belgium, Belgium View → DT Damaas-Mithras Thijs Damaas-Mithras Thijs Colleague at FednotBrussels Metropolitan Area, Belgium View → LM Laaziz Mizaty Laaziz Mizaty Colleague at FednotSt-Jans-Molenbeek, Brussels Region, Belgium, Belgium View → ND Nathalie De Clercq Nathalie De Clercq Colleague at FednotGhent Metropolitan Area, Belgium View →
2 education records

Lidwine Do Huu education

FAQ

Frequently asked questions about Lidwine Do Huu

Quick answers generated from the profile data available on this page.

What company does Lidwine Do Huu work for?

Lidwine Do Huu works for Fednot.

What is Lidwine Do Huu's role at Fednot?

Lidwine Do Huu is listed as Head of Customer Care chez Fednot at Fednot.

Where is Lidwine Do Huu based?

Lidwine Do Huu is based in Grimbergen, Flemish Region, Belgium while working with Fednot.

What companies has Lidwine Do Huu worked for?

Lidwine Do Huu has worked for Fednot, Euroclear, Telelingua, and At&T.

Who are Lidwine Do Huu's colleagues at Fednot?

Lidwine Do Huu's colleagues at Fednot include Anne Wuilquot, Aurore De Munck, Cédric Zimmer, Pierre-Henri Grandjean, and Joris Thaels.

How can I contact Lidwine Do Huu?

You can use AeroLeads to view verified contact signals for Lidwine Do Huu at Fednot, including work email, phone, and LinkedIn data when available.

What schools did Lidwine Do Huu attend?

Lidwine Do Huu holds Master, Master In Business Management from Ichec Brussels Management School.

What skills is Lidwine Do Huu known for?

Lidwine Do Huu is listed with skills including Business Analysis, Analysis, Troubleshooting, Project Coordination, Service Desk, Agile Methodologies, French, and Team Leadership.

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