• Coordinate internal resources and third parties/vendors for the flawless execution of multiple projects• Leads end to end of the Gamification Program for loyalty/customer engagement platforms for Clients (Telco Indonesia such as Axis & Telkomsel)• Managing the project management and coordination, which includes internal cross-functional teams and external stakeholders• Create and maintain comprehensive project documentation• Ensure that all projects are delivered on time… Show more • Coordinate internal resources and third parties/vendors for the flawless execution of multiple projects• Leads end to end of the Gamification Program for loyalty/customer engagement platforms for Clients (Telco Indonesia such as Axis & Telkomsel)• Managing the project management and coordination, which includes internal cross-functional teams and external stakeholders• Create and maintain comprehensive project documentation• Ensure that all projects are delivered on time, within the scope, and within budget• Manage the relationship with the client and relevant stakeholders• Report and escalate to management as needed• Manage the employee engagement activity for internal team Show less

• Work closely with Telkomsel to implement Demand Management process to drive more operational efficiency• Gate keeper for forecasting process• Plan and Schedule Resource Efficiently• Prepare Dashboards, Circulate Weekly Reports as well as Monthly Reports• Monitor Process Adherence• Validating and implementing feedback for improvement• Risk, Issue and Escalation Follow-up• Demand & Capacity Management• Facilitate Team Collaboration and Communication• Manage… Show more • Work closely with Telkomsel to implement Demand Management process to drive more operational efficiency• Gate keeper for forecasting process• Plan and Schedule Resource Efficiently• Prepare Dashboards, Circulate Weekly Reports as well as Monthly Reports• Monitor Process Adherence• Validating and implementing feedback for improvement• Risk, Issue and Escalation Follow-up• Demand & Capacity Management• Facilitate Team Collaboration and Communication• Manage the end-to-end invoicing process• Manage the employee engagement activity for internal team as well as with the client Show less

• Coordinates and manages partner relation liaise with the internal team on leasing, refinancing, vehicle appraisal, buying & selling• Manage the end-to-end invoicing process• Plan and organize the Smart Inspection activities with the partners and Internal team• Spearheads new project activity

Responsible for frequent, predictable and measurable operations which include but is not limited to the following: - Create, develop and maintain the Leadership Report from the internal team in order to give transparent view for key performance and project parameters to the client- Consolidate the daily report from the whole team - Transition support for the internal team, coordinated and ensured the smooth transition and roll off for identified team members. Applied effective… Show more Responsible for frequent, predictable and measurable operations which include but is not limited to the following: - Create, develop and maintain the Leadership Report from the internal team in order to give transparent view for key performance and project parameters to the client- Consolidate the daily report from the whole team - Transition support for the internal team, coordinated and ensured the smooth transition and roll off for identified team members. Applied effective coordination with each of members to proceed the necessary activities - Encourage collaboration internal communication improvements and engagement activity for the team to promote collaboration and better working environment at work- Coordinate with the internal team on their individual activity and attendance trackers. Review and consolidate into a comprehensive report for the client leadership and Account Lead every beginning of the month and consistently delivered per timeline.- Performed as translation support for Finance Customer Satisfaction Survey and Employee Engagement Survey to analysis of dissatisfied verbatim comments of survey participants (business partners/employees)- Escalation and resolution point for team members with regards to process related queries -Ensure relevant process documents are readily availability and referenced while running day to day operations - Communicate clearly and concisely, using appropriate level of detail, terminology and style Show less

- Vendor management, coordinate and manage vendor relation and liaise with the internal project teams to control and ensure project target settings.- KPI Management for all Project Manager and BRM (Business Requirement Management) team to track and monitor the project performance measurement/heat map for the project achievement (below, average or above target) including the interdependencies first analysis. - Track and monitor the project progress on weekly and monthly basis by… Show more - Vendor management, coordinate and manage vendor relation and liaise with the internal project teams to control and ensure project target settings.- KPI Management for all Project Manager and BRM (Business Requirement Management) team to track and monitor the project performance measurement/heat map for the project achievement (below, average or above target) including the interdependencies first analysis. - Track and monitor the project progress on weekly and monthly basis by analyzing the project status information to seek potential deliverables roadblocks, as well as required alignment of streams. Anticipate measures to avoid project delays and drive plans for mitigation in case of project incidents. Managed project timeline and milestones.- Control the process of following up issues that has been escalated with related party to lead for solution(s) – risk and issue management champion. - Produce update report for management about project status constrain, risk/impact and mitigation to be used for management as the base line to make any necessary decision. - Prepare sign-off documents and handover to finance teams. Show less

- Responsibility to support partner communication delivery, develop joint collateral documentation and strategically manage joint events. - Managing the project partner in order to achieve the overall company goal - Arranging the forum between partners and internal team - Maintaining SLA, monitor all the processes, ensure meeting target settings of requirements, take measures to avoid breaching SLA agreements for project parties- Escalation and resolution point to ensure the… Show more - Responsibility to support partner communication delivery, develop joint collateral documentation and strategically manage joint events. - Managing the project partner in order to achieve the overall company goal - Arranging the forum between partners and internal team - Maintaining SLA, monitor all the processes, ensure meeting target settings of requirements, take measures to avoid breaching SLA agreements for project parties- Escalation and resolution point to ensure the project and process progress according to contract conditions - Consolidate the monthly report from the whole IT Service Delivery Team - Managed a project, which included hardware management in terms of relocation and scraping. This involved coordinating with multiple teams and inventory management Show less

Main responsibilities were vendor engagement, governance, tracking client (H3I) requirements and invoicing of same as per defined schedules. Furthermore, responsibility of employee benefits, asset management, employee travel were assigned, such as the below, - Vendor management including vendor governance for escalation process or invoicing - Tracking of client requirements and invoices- Maintained change and variation and managing of required approvals and sign-offs for contract… Show more Main responsibilities were vendor engagement, governance, tracking client (H3I) requirements and invoicing of same as per defined schedules. Furthermore, responsibility of employee benefits, asset management, employee travel were assigned, such as the below, - Vendor management including vendor governance for escalation process or invoicing - Tracking of client requirements and invoices- Maintained change and variation and managing of required approvals and sign-offs for contract parties - Timely invoicing to the client as per contract as well as handling of vendor invoices - Coordinating with onsite finance team for client and vendor payments - Handling project staff benefits like medical Insurance, shift rosters and over time for four projects - Coordinating with technical team leads for monthly generation of Service Level Agreement (SLA) reports - Record and maintain company IT assets like desktop, notebooks, printers, peripherals etc. - Organizing travel and accommodation for corporate employees I also lead the AYO Indonesia team, a group of fun enthusiasts who believe in spreading fun and smiles. We work above and beyond our stipulated KRA’s to make Tech Mahindra a fun place to work at. Show less

Position as an administrative secretary for Business Development and Business Integration departmentwith following main responsibilities,- Provide a full range of administrative support to the Department, including collating information, correspondence letters and support for Department reporting - Provide trading expertise as well as seek for potential traders - Monitoring all the plan work - Manage and maintain Department's filing systems and databases - Manage… Show more Position as an administrative secretary for Business Development and Business Integration departmentwith following main responsibilities,- Provide a full range of administrative support to the Department, including collating information, correspondence letters and support for Department reporting - Provide trading expertise as well as seek for potential traders - Monitoring all the plan work - Manage and maintain Department's filing systems and databases - Manage Department's schedule including appointments, meetings, updating daily and weekly due actions - Responsibility for all meeting arrangements such as booking venues, preparing and sending of invitations, documents, notes, minutes or preparation of reports - Manage Department's travel arrangement by cooperating with HR and Finance Department in scheduling, transportation & accommodation or financial administration - Manage Department's travel arrangement by cooperating with HR and Finance Department in scheduling, transportation & accommodation, financial administration Show less

• Organizing the daily activities of the manager.• Organizing business travel for corporate employees.• Making financial reports and raising Purchase Orders (PO) with the vendors.• Administration tasks like handling Petty Cash, attendance logs and making salary orders for the administration staff.• Budgeting and Invoice Settlements.• Managing the office boys• Coordinate drivers utility for operational purpose• Ensure notice boards up to date• Knowledge… Show more • Organizing the daily activities of the manager.• Organizing business travel for corporate employees.• Making financial reports and raising Purchase Orders (PO) with the vendors.• Administration tasks like handling Petty Cash, attendance logs and making salary orders for the administration staff.• Budgeting and Invoice Settlements.• Managing the office boys• Coordinate drivers utility for operational purpose• Ensure notice boards up to date• Knowledge of Tech Mahindra online modules like EBS (HR, Finance) • Office Maintenance• Managing Duty Roster and shift allowances for the employee Show less

As an executive secretary, I do more than just handle administrative tasks. I also manage finances, coordinate events, and represent the company. My proactive approach and attention to detail are crucial for the success of both the executive and the organization as a whole.1. Handling Petty Cash: - Manage day-to-day office expenses by disbursing and reconciling petty cash. - Maintain meticulous records and receipts, promptly reporting any discrepancies.2. Budgeting… Show more As an executive secretary, I do more than just handle administrative tasks. I also manage finances, coordinate events, and represent the company. My proactive approach and attention to detail are crucial for the success of both the executive and the organization as a whole.1. Handling Petty Cash: - Manage day-to-day office expenses by disbursing and reconciling petty cash. - Maintain meticulous records and receipts, promptly reporting any discrepancies.2. Budgeting for Tour Programs: - Collaborate with relevant departments to develop budgets for upcoming tour programs. - Monitor and control expenses, providing regular financial reports to aid decision-making.3. Administrative Works: - Oversee administrative tasks, streamline processes, and act as a point of contact for stakeholders.4. Scheduling and Introducing the Company: - Efficiently manage the executive's calendar, coordinating smooth meetings and appointments. - Prepare presentations for introducing the company to prospective clients.5. Organizing Daily Activities of the Manager: - Prioritize and organize daily tasks, proactively addressing issues to optimize the manager's time.6. Representing the Company: - Attend meetings and seminars, representing the company professionally. - Compile information, take notes, and build relationships within the industry.7. Organizing Travel Programs: - Arrange travel logistics for the executive, preparing necessary documents and addressing potential issues.8. Maintaining Professional Relationships with Clients: - Cultivate and nurture relationships with clients, acting as a liaison to address inquiries and understand requirements.In executing these tasks, my proactive approach and attention to detail play a pivotal role in contributing to both the executive's success and the overall efficiency of the organization. Show less

I am a seasoned Tour Leader with extensive experience crafting captivating travel experiences for diverse groups. My passion lies in leading and managing tours to various captivating destinations worldwide, ensuring every aspect runs seamlessly, efficiently, and prioritizes participant satisfaction.Key Responsibilities:• Meticulously craft tour itineraries tailored to specific interests, budget constraints, and desired timeframes.• Secure and manage all essential travel… Show more I am a seasoned Tour Leader with extensive experience crafting captivating travel experiences for diverse groups. My passion lies in leading and managing tours to various captivating destinations worldwide, ensuring every aspect runs seamlessly, efficiently, and prioritizes participant satisfaction.Key Responsibilities:• Meticulously craft tour itineraries tailored to specific interests, budget constraints, and desired timeframes.• Secure and manage all essential travel arrangements, including flights, accommodations, transportation, and engaging activities.• Oversee and manage passenger accommodations, guaranteeing comfort and convenience throughout the tour duration.• Coordinate and meticulously plan all logistical aspects, encompassing transportation schedules, entrance fees, and activity bookings.• Promptly and professionally address individual and group concerns, requests, and needs.• Ensure adherence to safety regulations, tour guidelines, and local customs.• Provide clear and concise information to all participants regarding the tour itinerary, schedule, and destination details.• Maintain open communication throughout the tour, promptly addressing any questions or concerns.Proven Experience:• Extensive experience as a Tour Leader, successfully leading tours to diverse international destinations like Bali, Australia, Jordan, Turkey, Qatar, Israel, and Egypt.• Demonstrated ability to effectively manage groups exceeding 100 people, fostering and inclusive and positive travel environment. • Possess exceptional organizational and planning skills, ensuring smooth and efficient tour operations.• Excellent communication and interpersonal skills, fostering positive relationships with both participants and vendors.• Adaptable and resourceful, capable of handling unexpected situations while maintaining a positive attitude.• In-depth knowledge of travel regulations, customs, and cultural sensitivities of the destinations mentioned. Show less

• Responsible for passenger reservation and ticketing• Customer handling

• Getting new clients for Life Insurance

• Handling customer and cashier