As a people- and change manager, I get excited of creating a clear and positive view of the future within the business, and to define the paths that need to be taken to reach these goals. Due to experience and expertise I break this path down into steps that bring us from Strategy to Reality.To do this, I can rely on a fairly elaborate experience in re-designing and re-engineering within large international companies and complex businesses, as well as in start-ups. My strong organizational skills, and an analytical as well as a openmindset, coupled with the ability to build strong interpersonal relationships, are key competencies to make this a success.As a people manager, I focus on the team members’ self-development, helping them to become independent thinkers with strong teamwork, working to a common purpose. My aim always is to build relationships based on knowledge, trust and respect, as well as on transparency, and this through a constructive, direct and open communication. When exercising this role, my main personal values are: integrity, perseverance and a high sense of responsibility.Specialties: Project Management, Business Cases, Process Improvement, System requirements, Call-Center process and technology, Employee Engagement, Change Management, Strategic thinking, Relationship building, Performance & Metric Management