Olivia Liedl Email & Phone Number

Minneapolis, Minnesota, United States

Provided supervision and training to a team of 10 staff members focused on behavioral intervention, ensuring seamless service delivery to individuals with disabilities and mental health diagnoses. • Oversaw compliance efforts with Minnesota Department of Human Services 245D, ensuring adherence to home and community-based standards. • Fostered collaboration with clients, caregivers, and interdisciplinary team members to drive improvements in target behaviors, overall service delivery, and client satisfaction.• Provided ongoing guidance and support to staff members through comprehensive training with a focus on client diagnoses, behaviors, and behavioral intervention to enhance staff competency. • Collaborated with direct-care staff to develop and implement person-centered plans aimed at reducing target behaviors while following the ABA model. • Completed all related administrative tasks for my staff cohort including but not limited to payroll review and submission, mileage and expense reports, annual training tracking, and incident/ MAARC reporting.

Minneapolis, Minnesota, United States

Coordinated services and implemented behavioral support plans with clients and their multifunctional team of caregivers, focused on improving the client’s quality of life and independence.• Oversaw a 20% higher caseload, assisting the division with optimizing growth projections and hiring needs. • Provided continued support though collection of behavioral data, progress updates, and caregiver trainings to maintain consistency of services. • Transitioned clients to new and existing staff, providing training and guidance on person-centered plans including general positive support training.

Minneapolis, Minnesota, United States

Collaborated with clients, direct-support staff, team members, and caregivers to implement individualized ABA-driven behavioral support plans aimed at reducing behaviors to improve social determinants of health and independence. • Analyzed behavioral data to identify trends, patterns, and areas for improvement, using this information to refine and improve support plans and services.• Provided ongoing training and guidance to direct-support staff and caregivers, empowering them to implement support plans effectively and ensure continuity of care.• Utilized support plan in responding to behaviors, including de-escalation and modeling techniques for caregivers, resulting in reduced behaviors over time.

Maple Grove, Minnesota, United States

Provided direct support care to over 200 residents in both memory care and assisted living units. • Successfully assisted all assigned residents with their activities of daily living (ADLs), support plan implementation, medication management, and hygienic needs fostering a supportive and healing environment. • Provided end of life care and coordination of services during COVID-19 pandemic, prioritizing resident safety and following all CDC guidelines. • Collaborated closely with multidisciplinary teams, including doctors, registered nurses, family members, hospice staff, and social workers to develop and implement comprehensive treatment plans for each resident to promote continuity of care.

Maple Grove, Minnesota, United States

Carried out lesson plans and taught various subjects including but not limited to math, science, English, and American Sign Language (ASL) to children ages 3 months to 6 years. • Provided oversight of one room with up to 18 children, fostering an environment conducive to learning by providing structured activities to promote skill development.

Cambridge, Minnesota, United States

Direct support care in a nursing home, providing nursing assistant services to 20 residents in both the transitional care unit and memory care units. • Assisted all assigned residents with ADLs and hygienic needs, supporting end of life care.• Under direction of the registered nurse, ensured all cares and resident needs were met thoroughly, increasing resident’s level of comfort and satisfaction.

Associate Of Arts - Aa

High School Diploma, General Studies