Michael Lie ("Lee"​) Email & Phone Number

• Extensive in various Software & Hardware, Mobile Device(s) (iOS, Android, Tablet, etc...) System Support, Network Testing, Web-Based Applications, System Administration, IT Support (Customer Service) Experience, ‎System Level (Client-Server, or Cloud), Quality Assurance Methodology Implementation, Network Configuration & Manufacturing Implementation testing in various fast-paced, ‎constantly changing and diverse environments‎ for more than 7+ years• Providing customer support and developing new products (Network, System, web-based, standalone, mobile, devices), also helped ‎design teams to improve detail design plans on creating zero downtime, testable units and reduce release ‎products timeline• Trusted team player with good communication skills; outgoing and creative thinker with other ‎software and hardware engineers to discuss various designs and solutions• Bilingual speaking in English (US & UK), Mandarin (Chinese Traditional & Chinese Simplified), and ‎Cantonese to support overseas customers need, improving eBiz relationship. Establishing good communication with other technical or non-‎technical personnel cooperation and respected for the ability to build customer trustSpecialties:Support, Configuration, & Testing expertise in broad range of functional and integration network or system implementation to update to day testing skills (Manual, Automation, Black ‎Box, White Box, etc...) for Web Application, Stand-Alone Application, Client-Server System, e-Biz and ERP Apps, Performance, Scalability, ‎Usability testing for e-business and manufacturing, Web-Based Applications and Storage Portals, Cloud Server, Network Protocol, Firewall Configuration, Intrusion detection prevent configuration on various network devices.Networking:DNS, DHCP, TCP/IP, Gigabits Ethernet, 10G, 40G, 100G, Star, Token Ring, HTTPS, FTP, PPP, MPLS, GSM, CDMA, Wireless Access Point, 802.11x, Active Directory, Virtual Networking, iCloud

Listed skills include Automation, Test Cases, Test Planning, System Testing, and 46 others.