Lien Pham

Lien Pham Email and Phone Number

Associate Account Manager at Golden Communication Group @ Golden Communication Group
vietnam
Lien Pham's Location
Vietnam, Viet Nam
About Lien Pham

With 4+ years in influencer marketing, Iโ€™m a results-driven professional focused on delivering innovative solutions and exceeding client expectations. Iโ€™m eager to leverage my account management expertise to drive growth and enhance client satisfaction in a dynamic team.

Lien Pham's Current Company Details
Golden Communication Group

Golden Communication Group

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Associate Account Manager at Golden Communication Group
vietnam
Employees:
86
Lien Pham Work Experience Details
  • Golden Communication Group
    Associate Account Manager
    Golden Communication Group Oct 2024 - Present
    ๐‹๐ž๐š๐๐ž๐ซ๐ฌ๐ก๐ข๐ฉ- Mentored a team of 3AEs, creating training programs that enhanced skills and consistently improved deliverables and team performance.๐€๐œ๐œ๐จ๐ฎ๐ง๐ญ ๐Œ๐š๐ง๐š๐ ๐ž๐ฆ๐ž๐ง๐ญ- Cultivated strong relationships with existing clients, resulting in repeat business and unlocking new opportunities.- Proposed plan and executed a $925K KOL/KOC campaign, including tiering & mapping, criteria selection, content planning & allocation,....- Developed comprehensive project KPIs for each KOL tier and individual KOL, while designing cost-effective quotations that balanced competitive pricing with optimized profit margins.- Successfully established action plans, processes, HR mapping, KOLs brief docs, reporting templates (daily, weekly, monthly), leading end-to-end project execution.- Continuously identified solutions to address client challenges, optimizing resource allocation and maximizing net profit.- Built and maintained strong partnerships with external partnes, ensuring seamless and cost-effective project execution while maintaining high service standards.- Influencer management + Managed relationships with 30+ mega celebs and 200+ KOLs/KOCs, ensuring smooth project operations and cost-efficiency. + Anticipated and mitigated potential crises involving KOLs/KOCs during campaign, minimizing damage to brand reputation and controlling costs.๐…๐ข๐ง๐š๐ง๐œ๐ข๐š๐ฅ ๐Œ๐š๐ง๐š๐ ๐ž๐ฆ๐ž๐ง๐ญ- Manage billing & optimize internal cost or P&L- Manage & follow up with paperwork process (Contract; Liquidation;...)๐‘๐ž๐ฆ๐š๐ซ๐ค๐š๐›๐ฅ๐ž ๐ฐ๐จ๐ซ๐ค- Led Similac to achieve TOP 1 social performance, significantly enhancing brand visibility and consumer engagement.
  • Golden Communication Group
    Account Supervisor
    Golden Communication Group Mar 2024 - Sep 2024
  • Golden Pr
    Senior Account
    Golden Pr May 2023 - Mar 2024
    ๐—ž๐—˜๐—ฌ ๐—ฅ๐—˜๐—ฆ๐—ฃ๐—ข๐—ก๐—ฆ๐—œ๐—•๐—œ๐—Ÿ๐—œ๐—ง๐—œ๐—˜๐—ฆ๐Ÿญ/๐—•๐˜‚๐˜€๐—ถ๐—ป๐—ฒ๐˜€๐˜€ ๐——๐—ฒ๐˜ƒ๐—ฒ๐—น๐—ผ๐—ฝ๐—บ๐—ฒ๐—ป๐˜- Conduct a thorough analysis of the existing clients behaviors & market trends/future needs/ opportunities. Collaborate with other departments to develop strategies for approaching new clients.๐Ÿฎ/ ๐—–๐—น๐—ถ๐—ฒ๐—ป๐˜ ๐—ฆ๐—ฒ๐—ฟ๐˜ƒ๐—ถ๐—ฐ๐—ฒ- Monitor work progress & keep in contact with clients at all stages (briefing, proposal, contract, production, campaign management).๐Ÿฏ/ ๐—ฃ๐—ฟ๐—ผ๐—ท๐—ฒ๐—ฐ๐˜ ๐— ๐—ฎ๐—ป๐—ฎ๐—ด๐—ฒ๐—บ๐—ฒ๐—ป๐˜- Organize & manage the work of the internal team ( briefing, de-brief, brainstorm sessions, strategic approach, concept orientation, art direction, ideas for proposals, presentation day,...), ensures both timely completion & high-quality work.- Conduct research on brands & consumers to gain insights for QC, provide feedback, & contribute innovative ideas in support of the internal team.๐Ÿฐ/ ๐—™๐—ถ๐—ป๐—ฎ๐—ป๐—ฐ๐—ถ๐—ฎ๐—น ๐— ๐—ฎ๐—ป๐—ฎ๐—ด๐—ฒ๐—บ๐—ฒ๐—ป๐˜- Develop quotations to ensure most competitive costs are achieved on each project while concurrently optimizing profit margins.- Manage & follow up with paperwork process (Contract; Liquidation; Payment...).๐—ฆ๐—˜๐—ฅ๐—ฉ๐—œ๐—–๐—˜๐—ฆ: Corporation Communications; Media Relation; Crisis Communications; IMC; Sustainability,... ๐—–๐—Ÿ๐—œ๐—˜๐—ก๐—ง๐—ฆ- FrieslandCampina Viet Nam- Porsche - CeraVe- Abbott- Sulwhasoo
  • Younet Am
    Senior Account
    Younet Am Dec 2022 - May 2023
    - 2+ years working as a key Account in 1st Social Listening Group, especially with Data Driven Influencer service.- Manage direct internal team to deliver campaign performance.- Manage and supervise junior staff on their work performance.
  • Younet Am
    Project Leader
    Younet Am Dec 2020 - Nov 2022
    Key Project Leader - Full year Influencer Brand Campaign - 2021->2023 ( >20 Billions) .Clients : Mead Johnson - Total Enfa - A+ - A2 - Provital -...๐—ž๐—˜๐—ฌ ๐—ฅ๐—˜๐—ฆ๐—ฃ๐—ข๐—ก๐—ฆ๐—œ๐—•๐—œ๐—Ÿ๐—œ๐—ง๐—œ๐—˜๐—ฆ๐Ÿญ/ ๐—–๐—น๐—ถ๐—ฒ๐—ป๐˜ ๐—ฆ๐—ฒ๐—ฟ๐˜ƒ๐—ถ๐—ฐ๐—ฒ- Daily manage timeline & control clientsโ€™ expectations & new requests. - Strengthen, develop client relationships through quick action & giving solutions.๐Ÿฎ/ ๐—ฃ๐—ฟ๐—ผ๐—ท๐—ฒ๐—ฐ๐˜ ๐— ๐—ฎ๐—ป๐—ฎ๐—ด๐—ฒ๐—บ๐—ฒ๐—ป๐˜- Understanding and debrief for internal team, input, adjust, verify direction for proposals.- Forecast & budget planning for FY Social Influencer Plan.- Giving Data Driven Solution by utilizing Social Listening (SocialHeat & Social Lift tools) and working closely with Buzzmetrics or YouNet Media team.- Key account to QC the insight/data/proposal/content strategy/content plan.- Project execution & management to streamline processes & improve efficiency (Include controlling - budget, P&L, timeline, KPI; Verifying the output quality from the internal team; Providing solutions when issues/conflicts occur;....).- Negotiate contract conditions with Influencer and optimize internal cost during the pitching round.- Work directly & Manage relationships with different agencies & 3rd-party suppliers to ensure that input products are supplied on time & at the appropriate quality.๐Ÿฏ/ ๐—™๐—ถ๐—ป๐—ฎ๐—ป๐—ฐ๐—ถ๐—ฎ๐—น ๐— ๐—ฎ๐—ป๐—ฎ๐—ด๐—ฒ๐—บ๐—ฒ๐—ป๐˜- Prepare a quotation & KPIs to commit company standard margin.- Manage & follow up with paperwork process (Contract; Liquidation;...)๐—ž๐—˜๐—ฌ ๐—–๐—Ÿ๐—œ๐—˜๐—ก๐—ง- FMCG: Mead Johnson Nutrition - Total Enfa (A+, A2,US, SNS), Provital- Game & Technology: Loแบกn Chiแบฟn Mobile - Ftech- Insurance: Manulife- Education: HungHau Holding; EMG๐—”๐—–๐—›๐—œ๐—˜๐—ฉ๐—˜๐— ๐—˜๐—ก๐—ง๐—ฆ2021- Best employee of the year.- Team of the year.- Assisting clients in attaining BSI awards.2022- Contributed 30% of the company's revenue.- Managed the biggest project with a budget of 13 Billions/year - Team of the year
  • Maxmar Agency
    Digital Marketing Consultant
    Maxmar Agency Dec 2019 - Nov 2020

Lien Pham Education Details

Frequently Asked Questions about Lien Pham

What company does Lien Pham work for?

Lien Pham works for Golden Communication Group

What is Lien Pham's role at the current company?

Lien Pham's current role is Associate Account Manager at Golden Communication Group.

What schools did Lien Pham attend?

Lien Pham attended University Of Economics Ho Chi Minh City.

Who are Lien Pham's colleagues?

Lien Pham's colleagues are Myhuyen Le, Xuan Tho, Thฦฐ Trแบงn, Nam ฤแบทng Phฦฐฦกng, Hong Lam Nguyen, Tram Anh Nguyen Ngoc, Trung Nguyแป…n.

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