Lien Snyder Email & Phone Number

United States

Successly leads the the resident recruitment process by establishing and cultivating meaningful connections with prospects and their support systems, developing and maintaining productive internal and external marketing strategies, while maintaining budgeted occupancy levels and business development partnerships.

Allentown, Pennsylvania, United States

Allentown, Pennsylvania Area

Bethlehem, Pa

• Managed all intake functions for new clients and worked closely with therapists to facilitate admission process and ensure excellent patient/customer service• Verified medical insurance coverage and pre-certifications for services• Entered new patient demographic and insurance information into electronic health care record software system and communicated patient service dates with inter-disciplinary clinical team• Maintained ongoing role as liaison to promote positive relationships with patient and their families.• Addressed and resolved client and family requests and needs as appropriate.• Scheduled facility tours and specialized appointments for new and current clients.• Collaborated to develop marketing plans to build relationships with prospective referral sources• Coordinated public relations and special events.• Human resources management maintained to monitor adequate staffing and employee attendance, recruitment, retention, as well as monthly payroll and timesheet reconciliation.

Allentown, Pennsylvania Area

Performed overall utilization management, pre-authorization, resource management, care coordination, routine discharge planning duties. Worked with physicians and multi-disciplinary care teams to recommend and facilitate placement, maximizing clinical pathways with efficient financial outcomes.•Facilitated appropriate use of hospital resources by reviewing all patients admitted to the assigned unit and continued stay criteria using approved procedures• Communicated prompt clinical updates and ongoing communications to facilitate appropriate reimbursement through insurance carriers• Coordinated input from all health professionals, conducted placement assessment of patient and family needs, formulated and documented discharge plan assuring continuity of care and positive clinical outcomes

Coopersburg, Pa

• Responded to inquiry calls from hospital discharge planners, families, and other referral sources• Managed the complete admission process by maintaining bed availability and facility services information at all times• Effectively managed occupancy levels and census / premium mix enhancements• Made sales calls and performed presentations outside the facility to medical, senior organizations, appropriate special interest groups, hospital discharge planners, and other community contacts• Developed and maintained relationships to advise referral sources of bed availability and new programs/services• Monitored inquiry/referral, admissions and census trends and prepared appropriate reports

Allentown, Pennsylvania

• Developed, implemented, and maintained marketing plan and initiatives for new building and existing facility• Managed marketing office and staff through construction phases• Coordinated internal and external marketing events through grand opening• Participated with industry networking committees and associations to develop strong relationships with key referral resource

Allentown, Pennsylvania

• Maintained schedule for transportation department• Fielded intake calls, provided facility tours for all levels of care, completed admissions paperwork with residents and their families• Built and maintained strong relationships with community referral sources