Steven L. Email & Phone Number

Los Angeles, California, Us

Architected, deployed, and managed Azure resources, including Azure Virtual Machines, Azure storage infrastructure, backups, and virtual networks.Deployed cloud resources using infrastructure-as-code practices with Terraform and ARM templates, streamlining provisioning processes, ensuring consistency across infrastructure deployments, and enabling change management tracking.Successfully executed the end-to-end implementation of Intune MDM, transitioning traditionally GPO-managed Active Directory devices into a hybrid Azure AD-joined environment, enabling centralized management and enhanced security for all endpoints.Implemented Windows Autopilot for more seamless deployment of new devices, streamlining provisioning and reducing IT overhead.Designed and executed improvements to the Entra ID (Azure AD) and Microsoft Office 365 environment,optimizing tenant and identity management processes for enhanced security, and implementing changesdriven for scalability.

Los Angeles, California, Us

Managed and maintained the Office 365 environment, including user provisioning, Exchange Online administration, license management, and troubleshooting to ensure seamless collaboration and productivity.Developed scripting solutions using PowerShell and Python to automate repetitive IT tasks, along with usage documentation, to increase departmental capacity and operational efficiency.

As a Systems Administrator, I spearheaded the planning and execution of the P2V modernization project, transforming on-premise systems into a high-performing, reliable infrastructure through virtualization, Azure cloud services, and adherence to security best practices. My responsibilities included:- Implementing and managing Hyper-V and KVM-based hypervisors to optimize the use of on-premise computing resources.- Designing and deploying on-premise Active Directory and establishing hybrid identities using Azure AD Connect.- Migrating and implementing Office 365, including transitioning to Exchange Online, to enhance workforce efficiency.- Overseeing and configuring network infrastructure to improve performance and reliability.Developing and documenting a comprehensive disaster recovery and backup strategy, leveraging Azure services to achieve acceptable RTO and RPO objectives.- Conducting ongoing maintenance and updates for both systems and cloud infrastructure to ensure a well-functioning IT environment, including regular backup testing.

Gb

As a Risk Assurance Associate at PricewaterhouseCoopers, I honed my skills in IT audit and risk management, working collaboratively with a dedicated team to assess the security, IT environment, and IT processes of public companies in Silicon Valley. My experience in this role included:- Applying my technical knowledge and IT background to analyze IT general controls and their impact on financial reporting.- Participating in all aspects of IT audit projects, from planning to documentation, utilizing PwC's established methodologies.- Conducting audits of IT infrastructure, focusing on change management, access control, and operations to identify significant weaknesses in IT controls.- Evaluating user access, IT operations, and IT changes to uncover significant issues, and collaborating with system owners to address these concerns.

San Jose, Ca, Us

Provided end users with highly satisfactory IT help desk services by listening and understanding their issues and effectively communicating timelines, solutions, and ticket escalation reasoning.Responsible for troubleshooting and repairing IT infrastructure for colleges within the university to enable faculty and staff to focus on providing their best for university students.Developed an understanding of computer networks, computer hardware, and software through the maintenance of a variety of unique systems within each college department.