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Flooring division - As an internal sales assistant for the South-European and South-American countries my prior responsability is following up on the various key accounts in my portfolio. Apart from the day to day business per customer (planning, order input, invoicing, coordination,...), I also participate in different projects in order to optimize current workflows internally as well as externally, investigating how our system can be adapted better to the system used by our customer(s).

Temporary assignment - Coordinate, organize and guide cultural educating activities - Guarantee a transparent communication policy internally as well as externally through newsletters, social media,... - Follow up and implementation of new developments in those domains and sectors valuable for Passerelle

Maintaining customer relationships daily - Manage orders, complaints, FAQ's,etc. efficiently - Support the sales manager by organizing and attending (inter)national shows, by following up on interesting leads/samples, by organizing and confirming meetings and other with (potential new) customers, by implementing and following up on new price strategies - Close cooperation with the marketing department: 'how to present our products in different markets', necessities according to segment (food… Show more Maintaining customer relationships daily - Manage orders, complaints, FAQ's,etc. efficiently - Support the sales manager by organizing and attending (inter)national shows, by following up on interesting leads/samples, by organizing and confirming meetings and other with (potential new) customers, by implementing and following up on new price strategies - Close cooperation with the marketing department: 'how to present our products in different markets', necessities according to segment (food, agriculture, oil&gas), follow up on advertorials,... Show less

Having a specific customer portfolio you are responsible for following up on daily offers, orders, claims, lost sales, etc. - New products or interesting customer specific promotions need to be communicated and followed up, together with the sales representative in place - Edit the client database (CRM) whenever necessary

Intern assignment (temporary replacement)