Liesel Gross Email and Phone Number
Liesel Gross work email
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Liesel Gross personal email
Strategic PlanningMergers/AcquisitionsOrganizational DevelopmentWorkforce PlanningKnowledge ManagementRelationship Building & Team BuildingBilling & CollectionsCommunity & Stakeholder OutreachMunicipal/Government RelationsEmployee Communications/EngagementLabor RelationsMedia RelationsCrisis CommunicationsEmergency Response PlanningSpecial Events
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Chief Executive OfficerLehigh County Authority Jan 2016 - PresentAllentown, Pa, Us
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Chief Administrative OfficerLehigh County Authority Aug 2013 - Jan 2016Allentown, Pa, UsDesign and direct programs aimed at connecting people, systems and processes for improved organizational effectiveness. Includes managing customer care, human resources, information technology and communications programs as well as broad organizational teams. Dedicated focus on water / sewer billing and metering, customer service satisfaction and revenue collections programs, employee development, recruiting and retention, IT governance programs and mobile deployment of technology, and public communications, youth outreach and community relations programs.
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Customer Care & Communications ManagerLehigh County Authority Jan 2006 - Aug 2013Allentown, Pa, UsManage customer care and communications programs for this medium-sized water and wastewater agency. Includes public affairs and crisis communications, customer satisfaction programs & benchmarking, strategic communications planning, publications and web site development, youth outreach programming, customer billing and collections oversight, image-building, special events, media relations, and general utility management collaboration.
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Public Relations CoordinatorLehigh County Authority Jul 1998 - Jan 2006Allentown, Pa, Us
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Membership RelationsGovernment Employees Benefit Association, Inc. Sep 1996 - Jul 1998Membership communications programming, customer service, special events, new product marketing, and general office management.
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Copy EditorThe Express-Times Jan 1995 - Sep 1996UsEdit local, state and national news stories on deadline, write headlines, design front page and inside news pages, and quality control functions.
Liesel Gross Skills
Liesel Gross Education Details
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Kutztown University Of PennsylvaniaPublic Administration -
Indiana University Of PennsylvaniaJournalism & Public Relations
Frequently Asked Questions about Liesel Gross
What company does Liesel Gross work for?
Liesel Gross works for Lehigh County Authority
What is Liesel Gross's role at the current company?
Liesel Gross's current role is Chief Executive Officer at Lehigh County Authority.
What is Liesel Gross's email address?
Liesel Gross's email address is li****@****ity.org
What schools did Liesel Gross attend?
Liesel Gross attended Kutztown University Of Pennsylvania, Indiana University Of Pennsylvania.
What skills is Liesel Gross known for?
Liesel Gross has skills like Media Relations, Public Relations, Management, Community Outreach, Strategic Communications, Public Speaking, Crisis Communications, Event Management, Nonprofits, Marketing, Editing, Community Development.
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