● Digital Experience TDS Department Team Lead ● Knowledge - Proficient in TR069 Protocol and Router Management system● Team Management - Ensuring tickets are not breached by team members. Oftenly conducting meetings with all parties (Internal, Customer and Vendor) to ensure mutual understanding of the issue at hand● Project Manager - Creating Design Documents and managing timeline. Discussion with team members to align workload, capability and enough buffer time for team to avoid timeline setbacks● Training - joining training to keep technologies and knowledge up to date.● Optimisation - Optimize system processes by analyzing logs and databases, cutting down unnecessary procedures in the server. ● Maintenance - Ensuring Server packages are up to date, CPU, memory and diskspaces are using log rotate scripts to maintain. Ensure there are no discrepancies between server specification in a High Availability setup● Solution Architect - Design, describe, and manage the solution by building the bridge between the business problem and the technology solution and outlines each of the phases and requirements required to make that solution work.

- Assist in RHB DuitNow QR Project- Assist in RHB Talenox Project- Assist in RHB 1D1C and Push Notification Project- Module Lead for RHB FPX Enhancement Project- Module Lead for RHB Survey Project- Module Lead for RHB Foreign Telegraphic Transfer Enhancement Project- Successfully deliver project during Movement Control Order (MCO) and Conditional Movement Control Order (CMCO)

Hitachi eBworx is a leading regional consulting and technology solutions firm, focused in delivering high performance solutions to the banking and insurance industry. - Asist in Preparing Testing Scenario- Asist in Preparing Testing Script- Asist in the Process of SDLC Cycle of RHB Reflex Project- Asist in Preparing Functional Specification Document- Assist in Performing Quality Assurance of RHB Reflex Project

- Achieve Top Sales of the Month on Dec 2014- Achieve Top Sales of the Month on January 2015- Achieve Top Sales of the Month on February 2015