Liezel Gamboa Email & Phone Number

Singapore

- Attend to incoming queries (through calls, walk-ins, emails, and letters) of aspiring students/clients in their enquiries regarding Real Estate education. - Processing of payments, tracking of students’ headcounts per class, monitors the schedule and the class attendance, issuance of Attendance Certificates, prepares the notes for out-source printing and distribution, and provide clerical support to new and existing students/real estate salespersons during the Course period. - Helps in promoting the different Courses in the Real Estate Industry that the Company offers. - Handle complaints, record and escalate to relevant parties, and perform other ad-hoc duties assigned by my superiors.

- Processing of all types of payments in an accurate and timely manner, and resolving or facilitating of all types of product enquiries and requests from walk-in clients at the Sun Life Customer Center.- Solicitation of prospect clients to the Agency force.- Ensuring that daily collections are properly accounted for, reported, and deposited within company standards; the proper safekeeping of all cash and check collections, working change, petty cash fund, provisional receipt booklets and official receipts.- Performing various office management tasks.

Philippines

- Provides consistent, high quality service and accurate information to customers in a timely manner.- Responds to incoming calls requesting information about directory assistance, train times, movie show times, traffic, weather, and other related information in the UK, Ireland and International Requests- Assists and takes escalated calls to CSR’s that are having a hard time with their call handling.

Philippines

- Handles and process cash deposits/withdrawals, cheque encashment, bills payment, foreign exchange, et al. -Solicitation of New Accounts for clients (Savings, Investments, Insurance, et. al.)- Attends to new clients in solicitation & opening of bank accounts & other bank-related duties and responsibilities.- Provides excellent customer service by assisting clients with their banking and financial needs.