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Liezel Robles is listed as Panama Director at EDF Communications based in Panama, Panama, Panama. AeroLeads shows a work email signal at dell.com and a matched LinkedIn profile for Liezel Robles.
Liezel Robles previously worked as Business Analysis Manager at Dell and IVR Program Manager at Dell.
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Communications Consultant with a successful Project Management record working with large cross functional global teams comprised of multi-cultural customers and business partners, interacting in rapidly changing environments. Strong documentation, writing and corporate communication skills.Seasoned people Manager. Experienced at selecting, training and developing staff to work on teams with rigorous and varied client demands and preferences, while maintaining overall process standarization and sustainability. Excellent results establishing peer mentoring relationships, providing timely and specific feedback on performance, encouraging and fostering active participation and involvement in process development and decision making. Inspirational and results oriented Leader. Strong Supporter of Community Involvement. Currently Volunteer Coordinator for Fundacancer Panama, and Board Member of Kilometros por Alegria.
Listed skills include Cross Functional Team Leadership, Project Management, Leadership, Change Management, and 23 others.
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Seat Planning and Capacity Management. Business Recovery and Continuity Planning. Scheduling and Staffing Management. Marketing Communications. Performance Development. Brand Marketing. Social Media and Community Mentor. Compliance auditor. Site Administrator. Project Management.
Americas IVR change management. Process, design and enhancement implementation. Change Management. KPIs Management. Operations Resource Engagement. IVR flow design. Process Documentation. Cross functional Business Communications at Global level.
Cross-functional Multicultural communication of projects and process interdependencies by managing prioritization and governance of initiatives. Lead projects across complex, multinational environment, optimizing Technology opportunities. Change Management on strategic initiative and vision.
Policies, Strategy and Documentation development, deployment and sustainability. Performance Management. Process compliance & continuity. Design of ISO 9001 documented processes. Risk analysis. Quality service control through customized surveys and reports. Responsible of quality performance for approximately 1000 telemarketing agents of 12 different.
Performance Management for over the phone interpreters (Spanish/English). Process development and improvement. Project Management.
Transit Resources Division Industrial Engineer. ISO 9001 auditor. Quality service control through documentation and configuration management. Risk Assessment
General Services Supervisor and Project Manager. Structure/functions, cost & production management, contract design & specifications. Annual risk assessments. Safety and security officer.
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Liezel Robles is listed as Panama Director at EDF Communications.
AeroLeads has found 1 work email signal at @dell.com for Liezel Robles.
Liezel Robles is based in Panama, Panama, Panama.
Liezel Robles has worked for Dell, Star Contact, Language Line Services, Autoridad Del Canal De Panama, and Citibank, N.A..
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Liezel Robles is listed with skills including Cross Functional Team Leadership, Project Management, Leadership, Change Management, Process Improvement, Business Analysis, Project Planning, and Operations Management.
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