Lead PCG, SAP Sales and Distribution Module

Leader, SAP Sales and Distribution (SAP SD)• Adapts existing methods and procedures to create possible alternative solutions to moderately complex problems. • Functional acceptance testing • Integration Testing • Training Materials Review and Modification • Pre Go-Live Preparation • Ensure overall team deliverables adhere to quality standards (consistent with application architecture) and meet established timelines.

Pou Chen SAP ERP Project Project Management Office (PMO)-Support PM(CIO, and IT Director) to define the project type and plan the project-Track all issues that come up during the project, and manages the risks and the overall progress.-Manage project documentation

Pou Chen Manufacturing SolutionYJ Future Factory projectsupport Future Manufacturing Council of PCC innovation center

Commercial & SMB account development and management

• Reach out to new prospects within an open territory• Follow up on inbound leads• Call on new business leads and existing customer base• Uncover and develop relationships with key decision makers and business owners• Understand and respond to customer needs and build pipeline of future business• Accurately and persuasively explain product features/benefits to generate customer interest

§ Responsible for generating leads and for closing IBM business via telephone, electronic mail, internet or in person. § Serves as the customer lead advocate for many clients throughout the sales cycle, and manages client IT, LOB or buyer group customer relationships. § Responsible for client satisfaction and for revenue generation via frequent communications within a large and diverse territory assignment. § Engages, builds relationships and works effectively with business partner to ensure their participation in successful, cost effective achievement of sales objectives. § Clearly articulates business issues, advises customer on the latest industry trends and technology solutions, and recommends IBM products, services and solutions that solve the business problem.

§ Responsible for driving revenue, increasing IBM profit and customer satisfaction by delivering solutions that enable direct or vendor-mediated Client-IBM electronic purchasing process integration. § Drove to a customer-centric buying model by creating tight integration of IBM web capabilities with IBM Customer’s decision-making and purchasing processes and systems. § Executed Global/GCG/Taiwan growth strategy for online commerce value within Taiwan –ibm.com and IBM by extend coverage and brand stakeholder awareness and relationship. § Delivered sustained customer satisfaction results as measured by Client Value Assessment. § Cooperated with local program marketing team, brand sales team, global project team and led local team (1 sales, 1 architect, 2 contractor) to make sure project launch smoothly and successful. § Support Manager for directing the hiring, training and performance evaluations of marketing and sales staff and overseeing their daily activities. § Integrated Global web strategy to support ibm.com and Taiwan IBM growth model § Partnered with client/brand/marketing teams to find innovative ways to use the web marketing to achieve IBM joint sales objectives. § Expanded web coverage contribution to support high volume initiative § Coordinated Taiwan website content maintenance

§ Supported business groups in Greater China Group (CN, HK, TW) to develop and implement a company-wide go-to-market plan, working with all departments to execute, and also office management for Taiwan § Assisted GM and sales/channel team to identify and develop local marketing strategy based on knowledge of local market characteristics. § Developed annual marketing plan in conjunction with global marketing strategy and local sales department, which details activities to follow during the fiscal year. § Generated valid leads from marketing events § Held press conference, arranged media/analyst interviews and issue press releases/articles to maintain strong media relationship and enlarge the brand awareness. § Led 2-person specialist staff directed 3 external agencies-AccessUs, Essence in Taiwan, and Upstream in Hong Kong § Led distributor to host product workshop, seminars, free hands-on training for customer and reseller Key Achievement: § Partner with channel team to host local channel recruiting activities, build Mid-Market promotion plan in 2007. § Co-worked with sales team to host the first User group event in GCG in 2006 § MIS Best Choice Award – Reader of EB Magazine, publications of III have recognized Business Objects as the “No. 1 BI Vendor” and “No. 3 Consultant Service” since 2005 § Assisted GM to set-up Taiwan legal entity in 2005 § Built Traditional Chinese version website, brochure in 2004 § Set up tech support toll free in 2004 § Generated leads from executive briefing, workshop, adv. Campaign and so on. Linked pipeline more than US$0.2M § Achievement of frequent, timely and positive media coverage (est. 20 per month) and it’s programs across all available media. § Demonstrate ability to interact and cooperate with all company employees and customers.

§ Formulated and coordinated marketing activities and policies with solution provider Sybase, Business Objects and Infomatica to promote products and services, and find more local opportunities § Assisted GM to identify, develop and evaluate company’s marketing strategy and manage/inspire the Marketing, Sales and technical team member. § Partner with Sybase, Business Objects, Informatica to find more local opportunities. § Hosted local solution day, product launch, workshop and Key Achievement: § Sybase Industry day with more than 1,000 attendees § Sales kit, marketing material in Traditional Chinese version

§ Responsible for extending ecosystem- clients, media, academicians, analysts, industry groups, business partner, etc around company’s strategy, product and services. § Worked with Marketing Manager to develop and implement the brand marketing and communications programs to enhance the company’s thought leadership and ensure market share. § Participated in Trend show, Computer road-show to increase the awareness and membership Key Achievement: § Assist Channel team to alliance with Hi-Life as Channel § Promote “Wavethink Coins” and extend the coverage rate § Increase the number of member and awareness