Ligaya Exala Email & Phone Number

Arden Hills, Minnesota

~Provide appropriate and complete documentation and disclosures at the time of closing.~Obtain necessary information needed to process loan and modification requests and order loan documents, such as: insurance coverage, Flood hazard determination, Appraisal, Surveys, Environmental, Tax returns, Financial statements, UCC lien searches, etc..~Order loan documents in accordance with loan approval conditions by completing loan worksheets accurately and thoroughly and within the guidelines of the Loan Documentation Agreement.~Work with customers, loan officer and the necessary external resources such as attorneys, title companies and nonprofit community development organizations to prepare loan package.~Review loan documentation and file information to ensure accuracy and adherence to the company loan policy and other relevant policies and procedures prior to loan closing.~Provide outstanding customer service while assisting customers and loan officers throughout the loan request and closing process.~Prepare and submit accurate and complete files to the Correspondent Banking for booking in accordance with the Post-Closing Workflow Service Level Agreement.Servicing:~Set up, maintain and delete ticklers as required on core system for all financial requirements.~Assist with the ongoing maintenance and monitoring of loan files for complete and accurate documentation.~Assist with the ongoing tracking of complete and accurate customer financial information.~Respond to customer questions pertaining to loan servicing matters including UCC filings, subordination, payoff estimates, and release of collateral.~Assist with accounts payable.~Provide cross-training, guidance, and support to other staff as needed.

Greater Minneapolis-St. Paul Area

~ Processed legal documents related to the foreclosure process.~ Managed a client load in preparing files for sales by drafting documents, scheduling sales, arranging service with Sheriff's Departments, monitoring timelines to avoid delays.~ Answered multi-line phone from county sheriff’s department, records, investors and borrowers.~ Obtained payoffs and reinstatement quotes before preparing Notice of Sale.~ Verified and examined information and accuracy of loan documents.~ Reviewed all documents for completeness and compliance with investor requirements. ~ Calculated, reviewed, and correct errors on interest, principal, perdiem, and attorney costs, using computers or calculators.~ Proofread/edited Power of Attorney (NOP) and Assignment of Mortgage (AOM) before executing and e-recording or sending documents by mail for recording to the appropriate counties.~ Conducted Military and Bankruptcy searches and updating database.Temporary Contractor 2011-2012~ Assembled and compiled incoming publication proofs based on run date order and proofreading/editingof lengthy publication proofs for accuracy.~ Scanned and uploaded publication ads/searches to client file and appropriate systems.~ Prepared and uploaded Short Sale Certificate of Redemption/Short Sale Quit Claim Deed for execution.~ Prepared and Served Federal Tax Liens, State Tax Liens, and Jr. Letters (request for notice, liens, and notice lis pendens).

Greater Minneapolis-St. Paul Area

• Contacted clients by phone to complete intake interviews through Practice Manager Software.• Prepared packets of forms/information for clients and fielding and directing phone calls.• Filed physical and electronic profiling client intake applications through electronic case management systems.

Greater Minneapolis-St. Paul Area

• Assisted Legal Administrative Assistants with paper and electronic document management for StThomas law students.• Updated client and student information in Immigration Pro Software and case management.• Filed client applications with the United States Citizenship and Immigration Services under the supervision of lawyers and/or Office Manager.

Sarasota, Florida Area

• Upheld guest relations by providing the best service possible to incoming calls.• Organized boarding list, distributing boarding passes and coordinate with captain and executive chef relating to boat operations.

Greater Minneapolis-St. Paul Area

• Thru-hole solder, mount soldering, solder rework/repair, wire harness, prepping, board stuffing, parts prepping and PC circuit test using power supplies and multi-meters.• A pick and place surface mount machines and final testing on all products.• Assemble semi-trucking temperature display products, using small hand tools, power drills, and epoxies.

Greater Minneapolis-St. Paul Area

• Balanced daily transactions including coin orders, refunds, voids and override transactions.• Operated cash register system (POS).

Greater Minneapolis-St. Paul Area

• Acted Store Manager for September and October in absence of Store Manager; related supervision of 12 employees in Class A store.• Handled new hire paperwork and training such as interviewed, reviewed, and hired.

Greater Minneapolis-St. Paul Area

• Executive various supervisory roles inclusive of Food and Beverage and Banqueting.• Additional duties involve Food and Beverage, staff training and service to our customer.• Assisted in planning, organizing, and directing the overall operation of the outlet as well maintaining established quality standards in a manner consistent with our hotel standards.• Performed the duties of Restaurant Manager and Assistant Manager in his/her absence.

Dubai, United Arab Emirates

• Greet and seat guests. • Taking reservations and answering the telephone.• Inquire if the guest has a reservation and take them to the allocated table.