Ligea Ferraro Email & Phone Number

Louisville, Colorado, United States

As the Executive Assistant to the City Manager, I represent the City Manager's Office within the organization, towards elected Councilmembers, and to the public. I manage the City Manager's and Deputy City Manager's schedules, event registration, travel arrangements, expense reporting, and meeting logistics. I also provide meeting, travel, and general administrative support for City Council. Because the city's departments are spread between multiple locations, I brought together all of the administrative staff as a team to provide support and learning opportunities across the organization. I have identified and am working towards improving paper processes to be more efficiently managed within our financial system. I documented our purchasing and payment process workflows and have coordinated with the City Manager, multiple directors, and staff to move forward with updating purchasing policies and payment processes. I assist with budget development and track the City Manager's budget. When I realized that the IT department did not have any administrative support, I suggested to the City Manager that I could offer procurement support as a pilot project to allow the IT team to focus on their many technical projects. As a result, I have become a central resource for staff on procurement and payment process questions. I also provide administrative support to the four departments within the City Manager's Office. During my first year with the City of Louisville, I supported the communications team and used my graphic design skills in the design and development of a weekly staff newsletter, certificates, and event invitations. I also designed a commemorative pin for staff in appreciation for all their hard work with the Marshall Fire recovery.I approach my work with courtesy, professionalism, and an eye towards efficiency and process improvement. I work well independently and enjoy working with teams to create a supportive environment and build cohesiveness.

Boulder, Colorado, United States

When I started with the Office of Advancement, my role was to support the Vice Chancellor with meeting support, calendar management, travel arrangements, expense reporting, communication with high profile donors, coordination with the Chancellor's office, event logistics, and general office management. My responsibilities quickly expanded to becoming the Scrum Master for the leadership team and supporting her Chief Advisor as well as three Associate Vice Chancellors in the department. This required me become a certified Scrum Master in order to facilitate up to 30 projects through each sprint and ensure that they followed the scrum framework.

Boulder, Colorado, United States

While considering a career change to becoming a Project Manager, I became a Project Coordinator where I supported over 70 construction projects and three Project Managers, ensuring compliance with State and University regulations and keeping projects on track for timely completion. I served as a liaison between Planning, Design and Construction and various stakeholders to coordinate and assist with planning and oversight of various aspects of campus improvement projects, including budgets, schedules and project plans. I prepared and managed the review and approval of contracts, project documentation, drawings and specifications.

Boulder, Co

As the Executive Assistant to the Associate Vice Chancellor (AVC) for Enrollment Management I represented the AVC on a daily basis to CU’s diverse community of university constituents and the community in general in a professional and tactful manner. I was responsible for managing program budgets through fiscal monitoring and analysis, formulation and presentation of budget information, and implementation of operational processes and policies. I assisted the AVC in establishing and communicating programmatic priorities for the Enrollment Management Offices (Admissions, Office of Financial Aid, Registrar’s Office, Bursar’s Office) and I oversaw and interpreted all personnel matters to ensure compliance with University and State rules and regulations.

Boulder

As the Senior Executive Assistant to the CIO, I worked with staff throughout the diverse university community at almost every level, both at the Boulder campus and across the other three campuses that comprise the University System. I supported the CIO and Deputy CIO by managing calendars, travel, expenses, coordinating meetings and communicating to staff inside and outside of the organization. My responsibilities required a high level of professionalism, strong organizational skills, confidentiality, tact and the ability to take initiative. After six months of supporting the Deputy CIO, my hard work, attention to detail and ability to anticipate organizational needs resulted in getting promoted to Senior Executive Assistant for the organization and increasing my responsibilities to include supporting the CIO. I eventually took on multiple special projects and we hired another Executive Assistant who reported to me and provided additional support of the CIO's office.

Boulder, Co

As the Executive Assistant to the Observatory Director I had the exciting opportunity to exercise my initiative and take on a large variety of tasks and projects in addition to the typical requirements related to this administrative role. Over the course of my first year, I picked up several high profile tasks and responsibilities (NEON Letters of Support, conference and publication tracking, and Administering the IACUC). I also assisted the CEO office in completing the final report for our R+RA award under a very tight deadline.When the observatory project reached the point of needing to transition completed portions of the observatory to the Operations award, I diligently researched funding agency requirements, met with staff to discover current processes and identify inefficiencies. I then developed the process and SharePoint web sites to provide required deliverables to the funding agency, NSF, for their approval. As a result I was put in charge of the process from start to finish and became a key contact for the funding agency.I am always looking for tools to assist me with planning and organizing my work and it is important that I remain flexible so that I am able to consistently meet deadlines.

Boulder, Co

Executive support to the UCP DirectorInstitutional policy & procedure expertInternal and external communicationsProposal reviewProposal submission coordination for nine programsDatabase maintenanceReport creation: proposal data and statisticsFinancial reporting to monitor program spending, policy compliance and fiscal statusFinancial data validation and correction for financial reportingAccount reconciliation, including expenditure transfers as neededBudget analysis spreadsheet developmentPurchasing coordinationTravel arrangements, domestic and internationalConference exhibit coordination at AGU and AMS conferencesMeeting material preparationPowerPoint presentationsWeb development using Dreamweaver and DrupalProperty AdministratorUCAR web committee memberSafety Committee memberCommittee Chair and Event Planner: Employee Activity CommitteeIn the UCP Director’s Office, I provided high level executive assistance to the UCP Director, as well as administrative, financial and logistical support to the UCP Directorate staff. My position required advanced skills in the coordination and accomplishment of a broad range of administrative support tasks including database creation, budget maintenance and proposal preparation and review. My duties were variable and required strong organizational skills, independent judgement, and decision-making abilities in setting priorities. I was regularly required to handle confidential information and I worked with minimal supervision.

Longmont, Colorado

Project coordination across ten offices with five or more project managers at any given timeProject management and prioritization while navigating deadline and priority conflictsCommunication and collaboration to meet project deadlines and goalsProposal editingAdvertising material design: proposal and report layouts, brochures, postcards, graphic exhibitsPowerPoint template designPowerPoint presentation development and animationDocumentation disseminationThis position required a very diverse set of skills. I was responsible for gathering and organizing materials for submission to government planning departments for approval of developments or rezoning of property. I designed and produced elaborate, animated PowerPoint presentations for these complex projects. Some projects were simple, requiring me to label envelopes and mail announcements to adjacent property owners, while others required a concentrated effort of proofing, typing, organizing, prioritizing, and timely delivery of materials. Every part of each project was important to its success and I diligently applied myself to whatever task was required of me. My job quickly evolved into creating marketing and proposal materials and my job description was reclassified to a Graphic Designer position. I developed design concepts and worked closely with each project manager to meet their specifications while maintaining a high design aesthetic. Compromise and collaboration was a big part of the design process; as my professional skills were realized, my expertise was increasingly sought out in the planning phases of later projects.

Boulder, Colorado, United States

Worked with minimal supervision in Director’s Office and Systems GroupDeveloped system to purchase and track division assetsManaged systems group budget and division assets in BiTechCreated and maintained web pages using HTML and DreamweaverCoordinated travel arrangements for staff, local and international conference attendeesArranged on-site and off-site meetings and conferences up to 150 peopleManaged maintenance agreements for all division equipmentResearched computer configurations for all division employeesPurchasing of all equipment for the entire divisionManaged IT backup systems, user account creation and other basic SA I responsibilitiesUser support on various computer systems