Technical Support Supervisor
Current
Feb 2022 - Present
AeroLeads people directory · profile
Light Moksha Email & Phone Number
Technical Support Supervisor
at
DigiCert, Inc.
LinkedIn matched
✓ Verified May 2026
3 data sources
Profile completeness 86%
Current company
Role
Technical Support Supervisor
Location
Santaquin, Utah, United States
Company size
Who is Light Moksha? Overview
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Quick answer
Light Moksha is listed as Technical Support Supervisor at DigiCert, Inc., a company with 1005 employees, based in Santaquin, Utah, United States. AeroLeads shows a matched LinkedIn profile for Light Moksha.
Light Moksha previously worked as Technical Support Engineer at Digicert, Inc. and International Support Team Manager at Bluehost. Light Moksha holds Bachelor'S Degree, It Management, 3.42 Gpa from Western Governors University.
Company email context
Email format at DigiCert, Inc.
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DigiCert, Inc.
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Profile bio
About Light Moksha
A skilled communicator, able to maintain cultural sensitivity, establish rapport with members of diverse groups and promote team cohesiveness. Highly organized and independent, able to effectively coordinate tasks to accomplish projects with timeliness and creativity. An effective leader, skilled in enlisting the support of all team members in aligning with project and organizational goals. High-Energy, Confident professional with an infectious enthusiasm for technology. An experienced supervisor and trainer, able to explain information clearly, recognize excellence in individuals, and inspire team members to achieve their potential while working toward common goals.I want to succeed in a stimulating and challenging environment, building the success of the company while I experience advancement opportunities. I want a highly rewarding career where I can use my skills and knowledge to help the company and my coworkers be successful. I am also working towards my Bachelors in IT management. I am currently 78% done with my course work and should finish by 2024.
Current workplace
Light Moksha's current company
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Digicert, Inc.
5 roles
Light Moksha work experience
A career timeline built from the work history available for this profile.
Technical Support Engineer
We are the only tier of support within digicert. This job requires extensive IT knowledge, Especially relating to Cryptography, SSL certs, TLS/SSL protocols, Ciphers etc... We have to solve every issue that comes in, We have no other teams to escalate too. Responding to phones, chats and emailsConfirm authority and authenticity of SSL certificate.
Apr 2017 - Feb 2022
International Support Team Manager
Cross-trained and backed up other customer service managers.Met all customer call guidelines including service levels, handle time and productivity.Strong leader of customer support staff.Managed work flow to exceed quality service goals.Facilitated inter-departmental communication to effectively provide customer support.Assumed ownership over team.
Nov 2016 - Mar 2017
Web Consultant
Contacted customers by phone and email in response to inquiries.Promptly resolved all customer requests, questions and complaints.Maintained knowledge of current sales and promotions, policies regarding payment and exchangesand security practices.Built relationships with customers to establish long-term business growth.Monthly average per agent was $35,000.
Dec 2011 - Dec 2016
Technical Support Specialist
Managed call flow and responded to technical support needs of customers.Provided base level IT support to non-technical personnel within the business.Reviewed technical documentation and procedures.Identified and solved technical issues with a variety of diagnostic tools.Resolved customer issues in a clear, courteous and straightforward manner.Demonstrated.
Nov 2006 - Dec 2011
Team & coworkers
Colleagues at DigiCert, Inc.
Other employees you can reach at digicert.com. View company contacts for 1005 employees →
MP
Mahmood Patel
Colleague at Digicert, Inc.
City Of Tshwane, Gauteng, South Africa, South Africa
View →
DS
Debbie Silveira
Colleague at Digicert, Inc.
San Jose, California, United States, United States
View →
CT
Caren Thorpe
Colleague at Digicert, Inc.
City Of Cape Town, Western Cape, South Africa, South Africa
View →
SS
Sarah Serrano
Colleague at Digicert, Inc.
Salt Lake City, Utah, United States, United States
View →
HW
Hunter Whitehead
Colleague at Digicert, Inc.
Provo, Utah, United States, United States
View →
GH
Guillermo H Ventura
Colleague at Digicert, Inc.
City Of Johannesburg, Gauteng, South Africa, South Africa
View →
TH
Tamer Hemdan
Colleague at Digicert, Inc.
Dubai, United Arab Emirates, United Arab Emirates
View →
PC
Perry Chen
Colleague at Digicert, Inc.
Chaoyang District, Beijing, China, China
View →
RJ
Robert J.
Colleague at Digicert, Inc.
Lehi, Utah, United States, United States
View →
KN
Kaashief Nassiep
Colleague at Digicert, Inc.
City Of Cape Town, Western Cape, South Africa, South Africa
View →
Mahmood Patel
Colleague at Digicert, Inc.
City Of Tshwane, Gauteng, South Africa, South Africa
View →
DS
Debbie Silveira
Colleague at Digicert, Inc.
San Jose, California, United States, United States
View →
CT
Caren Thorpe
Colleague at Digicert, Inc.
City Of Cape Town, Western Cape, South Africa, South Africa
View →
SS
Sarah Serrano
Colleague at Digicert, Inc.
Salt Lake City, Utah, United States, United States
View →
HW
Hunter Whitehead
Colleague at Digicert, Inc.
Provo, Utah, United States, United States
View →
GH
Guillermo H Ventura
Colleague at Digicert, Inc.
City Of Johannesburg, Gauteng, South Africa, South Africa
View →
TH
Tamer Hemdan
Colleague at Digicert, Inc.
Dubai, United Arab Emirates, United Arab Emirates
View →
PC
Perry Chen
Colleague at Digicert, Inc.
Chaoyang District, Beijing, China, China
View →
RJ
Robert J.
Colleague at Digicert, Inc.
Lehi, Utah, United States, United States
View →
KN
Kaashief Nassiep
Colleague at Digicert, Inc.
City Of Cape Town, Western Cape, South Africa, South Africa
View →
2 education records
Light Moksha education
Bachelor'S Degree, It Management, 3.42 Gpa
Management Information Systems, General, 3.42 Gpa
FAQ
Frequently asked questions about Light Moksha
Quick answers generated from the profile data available on this page.
What company does Light Moksha work for?
Light Moksha works for DigiCert, Inc..
What is Light Moksha's role at DigiCert, Inc.?
Light Moksha is listed as Technical Support Supervisor at DigiCert, Inc..
Where is Light Moksha based?
Light Moksha is based in Santaquin, Utah, United States while working with DigiCert, Inc..
What companies has Light Moksha worked for?
Light Moksha has worked for Digicert, Inc. and Bluehost.
Who are Light Moksha's colleagues at DigiCert, Inc.?
Light Moksha's colleagues at DigiCert, Inc. include Mahmood Patel, Debbie Silveira, Caren Thorpe, Sarah Serrano, and Hunter Whitehead.
How can I contact Light Moksha?
You can use AeroLeads to view verified contact signals for Light Moksha at DigiCert, Inc., including work email, phone, and LinkedIn data when available.
What schools did Light Moksha attend?
Light Moksha holds Bachelor'S Degree, It Management, 3.42 Gpa from Western Governors University.
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