Responsibilities1.Develop and monitor a credit control system in collaboration with sales and marketing, finance and executive team members.Establish policies that follow customer service best practices while ensuring customers submit payments on time.2. Check consumer credit reports, approve or deny applications and communicate decisions to the appropriate personnel in a timely manner.3. Negotiate payment plans with consumers and set loan terms and conditions accordingly4. Maintain loan records, conduct regular analysis of the credit-control system and implement changes as needed to reduce bad debts.5. Report any payment issues to management or the appropriate team.6. Follow up on overdue invoices and payments and implement company collections procedures as necessary.Look for ways to improve debt collection processes.

Responsibilities1. Manage Debtors' Accounts: I use Sage Pastel to track and manage debtors' accounts, ensuring accurate and up-to-date information on outstanding balances, payment history, and credit limits.2. Generate Statements and Reminders: Generate regular statements, reminders, and letters to debtors, ensuring timely communication and follow-up.3. Process Payments and Allocations: Accurately process payments, credits, and debits in Sage Pastel, ensuring correct allocation to debtors' accounts.4. Reconcile Debtors' Accounts: Regularly reconcile debtors' accounts in Sage Pastel, identifying discrepancies and resolving issues promptly.5. Analyze and Report on Debtors' Performance: Use Sage Pastel's reporting features to analyze debtors' performance, identifying trends, and providing insights to inform collection strategies.6. Collaborate with Sales and Customer Service Teams: Share insights and information with sales and customer service teams to ensure a cohesive approach to customer management.8. Identify and Pursue Overdue Accounts: Identify overdue accounts, prioritize collection efforts, and take appropriate actions.

Responsibilities 1. Contacting Debtors: Reach out to individuals or businesses who owe debts to the company, via phone, email, or mail, to negotiate payment arrangements and settle outstanding balances.2. Assessing Debtors' Financial Situations: Gather information about debtors' financial situations, income, and expenses to determine their ability to pay and develop effective collection strategies.3. Negotiating Payment Plans: Work with debtors to establish realistic payment plans, considering their financial situations, and ensure timely payments to minimize bad debt.4. Maintaining Accurate Records: Keep detailed records of all collection activities, including correspondence, payments, and agreements, to ensure accurate tracking and reporting of debt status.5. Escalating Unresolved Cases: Identify and escalate cases that require legal action or specialized collection efforts, collaborating with legal teams, agencies, or other stakeholders to recover debts and minimize losses.