Advocating for Diversity, Equity, and Inclusion (DE&I) in the corporate world. Supporting organizations in aligning their strategies with sustainable and inclusive practices. Facilitating collaborations through a protected unit, promoting equitable opportunities, and fostering a culture of belonging in the workplace.

• Individual and Team coaching• Team training and workshops facilitation• Emotional processing coaching

People & Team:• Lead, train and coach the HR team• Actively involved in coaching, training and maximizing the potential of each member of the team through coaching and setting personalized objectives and goals, career conversations, performance discussions, real time feedback, and performance planningManagement, Strategy & Coaching:• Establishing the HR strategy with the board members with ownership for the yearly HR strategy implementation plan, and multiyear roadmap;• Coaching and HR consulting Managers, Directors and Partners: leadership, decision making process, organizational effectiveness, communication process and effectiveness, career planning processes, engagement and attrition results;• Coordinating and ensuring execution for the main HRD functions;• Individual and Team coaching for bringing clarity, maximizing potential, setting and following through objectives.

People & Team:• Lead, train and coach the Recruitment and Employer Branding Teams• Setting targets, managing performance and directing the recruitment activity• Actively involved in coaching and training and maximizing the potential of each member of the team through coaching and performance discussions, real time feedback, and performance planningEmployer Branding:• Annual external communication and sourcing strategies• Full redesing of the EY Express junior hire process to include training, coaching and a 3 day assessement and comprehensive feedback experienceManagement, Strategy & Coaching::• HR consulting Directors and Partners: capcity, talent acquisition, communication process and effectiveness, career planning processes;• Designing, developing and maintaining the recruitment process in the organization, including prioritization and taking proper actions to close gaps;• TA for the managerial job positions (or key jobs in the organization).

People & Team:• Lead, train and coach the following HR teams : Recruitment, HR Marketing & Employer Branding, Learning & Development, HR Business Partners, HR Strategic (25 direct and indirect reports)• Actively involved in coaching, training and maximizing the potential of each member of the team through coaching and setting personalized objectives and goals, career conversations, performance discussions, real time feedback, and performance planningManagement, Strategy & Coaching:• Establishing the HR strategy with the board members with ownership for the yearly HR strategy implementation plan, and multiyear roadmap;• Coaching and HR consulting Managing Directors and Head Departments: leadership, decision making process, organizational effectiveness, communication process and effectiveness, career planning processes, engagement and attrition results;• Coordinating and ensuring execution for the main HRD functions: recruitment and selection, training and development, evaluation and performance appraisals, compensation and benefits programs, motivational an engagement plan, relocation policy, succession planning;• Offering support in defining and implementing the organizational status: mission statement, company’s values and beliefs;• Offering support in implementing the globalization plan for all HR areas within TELUS International.

People and Team:• Lead, train and coach a team of 7 Recruiters• Setting targets, managing performance and directing the recruitment activity• Actively involved in coaching and training and maximizing the potential of each member of the team through coaching and performance discussions, real time feedback, and performance planningSourcing:• Building, getting buy-in and executing sourcing strategies• Analyzing sourcing effectiveness, providing routine reporting and communication• Creating and developing talent pools and communities via various sourcing methodsRecruitment:• Designing, developing and maintaining the recruitment process in the organization • Building a quality relationship with the internal customers and external recruitment agencies• Monitoring and constantly reducing the costs of the recruitment process• Conducting job interviews for the managerial job positions (or key jobs in the organization)Achievements:• High engagement at team level with zero attrition while reaching KPIs of up to 150 hires/month

• Implementing specific talent identification strategies, initiatives, and tactics• Mentoring and providing guidance and direction to recruiting specialists• Interfacing with all levels of the organization, with specific strength in influencing decision makers as well as setting and managing expectations• Responsible for providing in-depth analytics, current recruitment knowledge and trends within the market overall to management and for the ongoing development of alternate recruiting channels with full understanding, interpretation and application of employment market trends• Compile and update reports for job openings, hires, and post-hire summaries for hiring managers

• Work closely with hiring managers, human resources manager and executive leadership to participate in planning activities to determine hiring needs, trends, recruiting strategies and creating position descriptions.• Develop and use proven, cost-effective recruiting strategies to fill job openings.• Plan, coordinate and execute on-campus recruitment efforts and interviewing efforts.• Build a pipeline of candidates and maintain relationships with qualified candidates and contacts.• Apply expertise in consulting and technical recruiting to identify, engage and hire candidates.• Provide expertise on the regional employment market to ensure competitiveness in hiring.• Track, analyze, and report candidate pipeline status, recruitment trends and key performance indicators.Achievements: • Setting up the CGS Sibiu branch on-site.• Mastering powerful interviewing techniques that provide in depth candidate evaluation and lower attrition rates.

• Answering customers’ requests and inquiries;• Offering billing assistance;• Providing general account management;• Retention and up-sales.