Technical Team Lead
Current
Oct 2024 - Present
AeroLeads people directory · profile
Ligia Tejada Email & Phone Number
Operations Team Leader
at
The Functionary
LinkedIn matched
✓ Verified May 2026
3 data sources
Profile completeness 86%
Current company
Role
Operations Team Leader
Location
San Salvador, San Salvador, El Salvador
Company size
Who is Ligia Tejada? Overview
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Quick answer
Ligia Tejada is listed as Operations Team Leader at The Functionary, a company with 20 employees, based in San Salvador, San Salvador, El Salvador. AeroLeads shows a matched LinkedIn profile for Ligia Tejada.
Ligia Tejada previously worked as Technical Team Lead at The Functionary and Operations Team Leader at Telus International Central America. Ligia Tejada holds Bachelor Degree, Business Administration from Universidad Francisco Gavidia.
Company email context
Email format at The Functionary
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The Functionary
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Profile bio
About Ligia Tejada
As an Operations Team Leader I get the opportunity to challenge myself day to day, learn new things, and focus on results while also being a leader for my team. My Job ensures revenue for the company and high satisfaction from our internal and external clients. I have also worked as a Quality analyst for Google Workspace, a job that gave me the skills I have now in my current role.
Current workplace
Ligia Tejada's current company
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The Functionary
6 roles
Ligia Tejada work experience
A career timeline built from the work history available for this profile.
Operations Team Leader
Operations Team Leader
Nov 2020 - Oct 2024
Quality Business Analyst
Some of my main responsibilities were* Auditing interactions for quality assurance* Presenting results to the client, Quality score of Team members <90%* Root cause analysis for customer's verbatim* Interdepartmental collaboration* Coaching and feedback
Apr 2018 - Aug 2021
Technical Support Agent
As a Technical Support Representative, some of my duties were*Find the root cause of issues and present solutions * Perform testing and investigation* Reading of logs, HAR files other content* Analyze the causes of issues and come up with a solution* Make sure to provide an accurate solution in the lesser time possible
Sep 2016 - Aug 2021
Inbound Customer Service Representative
Responsible for:* Taking inbound calls from customers* Solving doubts and guide the customer through the right path* Presenting results to the client
Oct 2011 - Oct 2012
Team & coworkers
Colleagues at The Functionary
Other employees you can reach at thefunctionary.com. View company contacts for 20 employees →
RI
Rodrigo Isaac Hernández Rodríguez
Colleague at The Functionary
Miguel Hidalgo, Mexico City, Mexico, Mexico
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CD
Cristopher Daniel Figueroa Rosario
Colleague at The Functionary
Santo Domingo, Distrito Nacional, Dominican Republic, Dominican Republic
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SM
Susana Mendoza
Colleague at The Functionary
Miguel Hidalgo, Mexico City, Mexico, Mexico
View →
BA
Brian Arana
Colleague at The Functionary
San Salvador, El Salvador, El Salvador
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OA
Ofelia Arriaza
Colleague at The Functionary
San Salvador, El Salvador, El Salvador
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VS
Vaibhav Sharma
Colleague at The Functionary
Philadelphia, Pennsylvania, United States, United States
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VZ
Victor Zurita Robledo
Colleague at The Functionary
Heróica Puebla De Zaragoza, Puebla, Mexico, Mexico
View →
AC
Abril Ceron
Colleague at The Functionary
Ixtaczoquitlan, Veracruz, Mexico, Mexico
View →
ND
Np Dp
Colleague at The Functionary
Mexico, Mexico
View →
DG
Diana Guerrero
Colleague at The Functionary
Querétaro, Mexico, Mexico
View →
Rodrigo Isaac Hernández Rodríguez
Colleague at The Functionary
Miguel Hidalgo, Mexico City, Mexico, Mexico
View →
CD
Cristopher Daniel Figueroa Rosario
Colleague at The Functionary
Santo Domingo, Distrito Nacional, Dominican Republic, Dominican Republic
View →
SM
Susana Mendoza
Colleague at The Functionary
Miguel Hidalgo, Mexico City, Mexico, Mexico
View →
BA
Brian Arana
Colleague at The Functionary
San Salvador, El Salvador, El Salvador
View →
OA
Ofelia Arriaza
Colleague at The Functionary
San Salvador, El Salvador, El Salvador
View →
VS
Vaibhav Sharma
Colleague at The Functionary
Philadelphia, Pennsylvania, United States, United States
View →
VZ
Victor Zurita Robledo
Colleague at The Functionary
Heróica Puebla De Zaragoza, Puebla, Mexico, Mexico
View →
AC
Abril Ceron
Colleague at The Functionary
Ixtaczoquitlan, Veracruz, Mexico, Mexico
View →
ND
Np Dp
Colleague at The Functionary
Mexico, Mexico
View →
DG
Diana Guerrero
Colleague at The Functionary
Querétaro, Mexico, Mexico
View →
2 education records
Ligia Tejada education
Bachelor Degree, Business Administration
Business Digitalization With Google My Business And Youtube, Digitaliza Tu Negocio Con Google My Business Y Youtube, Business Digitalization With Google My Business And Youtube
FAQ
Frequently asked questions about Ligia Tejada
Quick answers generated from the profile data available on this page.
What company does Ligia Tejada work for?
Ligia Tejada works for The Functionary.
What is Ligia Tejada's role at The Functionary?
Ligia Tejada is listed as Operations Team Leader at The Functionary.
Where is Ligia Tejada based?
Ligia Tejada is based in San Salvador, San Salvador, El Salvador while working with The Functionary.
What companies has Ligia Tejada worked for?
Ligia Tejada has worked for The Functionary, Telus International Central America, and Teleperformance.
Who are Ligia Tejada's colleagues at The Functionary?
Ligia Tejada's colleagues at The Functionary include Rodrigo Isaac Hernández Rodríguez, Cristopher Daniel Figueroa Rosario, Susana Mendoza, Brian Arana, and Ofelia Arriaza.
How can I contact Ligia Tejada?
You can use AeroLeads to view verified contact signals for Ligia Tejada at The Functionary, including work email, phone, and LinkedIn data when available.
What schools did Ligia Tejada attend?
Ligia Tejada holds Bachelor Degree, Business Administration from Universidad Francisco Gavidia.
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