Responsibilities included swiftly responding to incoming emergency calls, gathering crucial information, and dispatching appropriate resources to incidents. Demonstrating exceptional communication skills, professionalism, and the ability to remain calm under pressure while ensuring the safety and security of the community.

Served as a Police Officer for four years. Promoted to Acting Police Sergeant following the completion of the NPPF Legal Exam for two years where I managed large teams and supervised officer's workloads. Completed project work relating to procedures and policies, which resulted in increased effectiveness of workloads.• Monitored and managed performance of team members, completing 1-1's, identifying issues, implementing methods for improvement, and managing unsatisfactory performance.• Enforced guidelines and regulations to instill discipline, meet objectives and increase employee retention.• Complaint triage, investigation and resolution.• Engaged in community activities and public presentations.• Collaborated with stakeholders and local authorities to create systems.

Organising and hosting weekly events every Tuesday night, emphasizing inclusivity and community engagement. Responsibilities encompassed every aspect of event planning, from budget management to talent acquisition and promotion across various social media platforms.Leveraging my persuasive communication skills, I created relationships with local organisations and businesses, fostering community support and participation. Through strategic social media campaigns, I effectively promoted events, ensuring maximum visibility and attendance.

Working a range of Civil Service operations, from calling customers for the Department of Work and Pensions to passport control with Border Force.Role responsibilities included:• Handling casework.• Using and maintaining multiple government databases. •Collaborating with colleagues across government.• Assisting high-profile ‘rapid response' deployments.