Lisa Pham Email & Phone Number

New York, Ny, Us

Drove governance, strategic initiatives, and DEI efforts for a global team of 100, fostering acollaborative and inclusive culture, and led the implementation of change initiatives as astrategic thought partner.• Led comprehensive people and culture initiatives emphasizing diversity, equity, and inclusion including the creation of pivotal guidance and support structures, such as virtual support spaces, robust onboarding processes, and engaging team-building activities• Designed and implemented lean governance systems to streamline communication, decision-making, and risk management, ensuring transparency and consistency across departmental operations• Championed employee engagement and DEI efforts, acting as an advocate and resource for employees implementing programs and policies to foster a diverse and inclusive workplace, leading the execution of DEI action plans and integrating DEI commitments into regular business processes

New York, Ny, Us

Partnered with subject-matter experts and leadership to develop, tailor, and implement change management strategies towards successful Agile adoption and culture change for development teams and corporate functions located globally. • Created stakeholder maps, change impact assessments, and engagement plans to ensure stakeholders were aware of the vision, progress, benefits, and desired actions• Humanized the Agile transformation at individual, team, and firmwide levels through consultations, communications, success stories, and opportunities for feedback• Provided guidance, developing, and facilitating training curriculum towards Agile mindset and behaviors

New York, Ny, Us

Identified change impacts and created roadmaps for the IT organization’s digital transformation priorities with a focus on enabling adoption and reducing resistance for internal clinical and non-clinical staff.• Worked directly with stakeholders to scope change impact and roadmaps including engagement and communication activities for initiatives such as software application adoption, process improvements, technology implementation, and culture change• Partnered with the enterprise change management team on larger scale projects to leverage existing relationships, channels for communication, and sharing of best practices• Built and managed change champion networks to empower individuals while creating opportunities for feedback, communication, and awareness

San Francisco, California, Us

Consulted for multiple Fortune 500 Clients to create, tailor, and execute workplace change management strategies in preparation for transitioning staff and managers to open office environments and flexible working. Managed the process from initial announcements to post move activities for sustainable change.• Conducted change readiness through a variety of activities including vision sessions, stakeholder mapping, impact assessments, surveys, leadership training, and change agent workshops • Prepared and managed client tailored communications and engagement activities to create both ownership and capability• Influenced sustainable changes to the workplace, work practices, shifts in desired behaviors, protocols, culture, and technology

Oxford, Gb

Focused on a variety of initiatives including transformation, process changes, and technology implementations impacting publishing staff throughout North America and the United Kingdom.• Collaborated with a network of change managers positioned globally throughout the organization to rollout and train managers in a standard change management methodology• Partnered with project managers to create holistic plans of key milestones and change interventions to ensure successful implementation while maintaining business as usual• Worked directly with stakeholders to advise, conduct, and support a variety of change activities including impact assessments, case for change, strategy, and learning needs analyses to drive effective and sustainable change • Teamed with change champions and the technical trainer to develop tailored training for end users and enable train-the-trainer prior to implementing training roll-out plans

Hong Kong, Hk

Planned, executed, and sustained current and future state strategies for internal departments in the implementation of PLM and SAP as part of the IT function within the fashion industry.• Conducted business process analyses through stakeholder interviews by role and department focused on the design and warehouse distribution workflows• Created documentation in the form of standard operating procedures (SOP’s) and process flows for current and future state of implementations based on feedback• Maintained team & training calendar to ensure adequate readiness for key milestones within the change process. Assisted in project plans & administration as needed

New York, Us

Utilized strategic HR planning processes to assist with identifying the current and future HR needs of the organization. Created & analyzed reports by pulling information from several legacysystems to forecast long-term HR needs. Aided in knowledge retention initiatives by creating, revising, and updating over 15 new & existing procedures of HR analytics reporting methods. Audited over 3,000 files of employee/job/department level data.

Master Of Arts (M.A.), Social-Organizational Psychology

Ba, Psychology

Education record