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A dedicated and resourceful change management professional with a people-centered mindset and over a decade of experience across various sectors, including external consulting, non-profit, and Fortune 500 companies. Adept at building rapport and creating stability through strategy and active listening in an ever-changing environment to drive sustainable results. Committed to fostering sustainable change and contributing meaningfully to each organization. Eager to leverage transferrable skills in leadership, strategic planning, and relationship building in roles both within and beyond change management, offering a broad skillset to diverse professional environments.
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Advisor, Change Management And Strategic InitiativesInternational Rescue Committee Jan 2023 - Sep 2024New York, Ny, UsDrove governance, strategic initiatives, and DEI efforts for a global team of 100, fostering acollaborative and inclusive culture, and led the implementation of change initiatives as astrategic thought partner.• Led comprehensive people and culture initiatives emphasizing diversity, equity, and inclusion including the creation of pivotal guidance and support structures, such as virtual support spaces, robust onboarding processes, and engaging team-building activities• Designed and implemented lean governance systems to streamline communication, decision-making, and risk management, ensuring transparency and consistency across departmental operations• Championed employee engagement and DEI efforts, acting as an advocate and resource for employees implementing programs and policies to foster a diverse and inclusive workplace, leading the execution of DEI action plans and integrating DEI commitments into regular business processes -
Organizational Change Management LeadNasdaq May 2021 - Dec 2022New York, Ny, UsPartnered with subject-matter experts and leadership to develop, tailor, and implement change management strategies towards successful Agile adoption and culture change for development teams and corporate functions located globally. • Created stakeholder maps, change impact assessments, and engagement plans to ensure stakeholders were aware of the vision, progress, benefits, and desired actions• Humanized the Agile transformation at individual, team, and firmwide levels through consultations, communications, success stories, and opportunities for feedback• Provided guidance, developing, and facilitating training curriculum towards Agile mindset and behaviors -
Change Management SpecialistMemorial Sloan Kettering Cancer Center Jun 2020 - Jan 2021New York, Ny, UsIdentified change impacts and created roadmaps for the IT organization’s digital transformation priorities with a focus on enabling adoption and reducing resistance for internal clinical and non-clinical staff.• Worked directly with stakeholders to scope change impact and roadmaps including engagement and communication activities for initiatives such as software application adoption, process improvements, technology implementation, and culture change• Partnered with the enterprise change management team on larger scale projects to leverage existing relationships, channels for communication, and sharing of best practices• Built and managed change champion networks to empower individuals while creating opportunities for feedback, communication, and awareness -
Change Management StrategistGensler Sep 2018 - Apr 2020San Francisco, California, UsConsulted for multiple Fortune 500 Clients to create, tailor, and execute workplace change management strategies in preparation for transitioning staff and managers to open office environments and flexible working. Managed the process from initial announcements to post move activities for sustainable change.• Conducted change readiness through a variety of activities including vision sessions, stakeholder mapping, impact assessments, surveys, leadership training, and change agent workshops • Prepared and managed client tailored communications and engagement activities to create both ownership and capability• Influenced sustainable changes to the workplace, work practices, shifts in desired behaviors, protocols, culture, and technology -
Business Change ManagerOxford University Press Jun 2015 - Aug 2018Oxford, GbFocused on a variety of initiatives including transformation, process changes, and technology implementations impacting publishing staff throughout North America and the United Kingdom.• Collaborated with a network of change managers positioned globally throughout the organization to rollout and train managers in a standard change management methodology• Partnered with project managers to create holistic plans of key milestones and change interventions to ensure successful implementation while maintaining business as usual• Worked directly with stakeholders to advise, conduct, and support a variety of change activities including impact assessments, case for change, strategy, and learning needs analyses to drive effective and sustainable change • Teamed with change champions and the technical trainer to develop tailored training for end users and enable train-the-trainer prior to implementing training roll-out plans -
Change Management InternGlobal Brands Group (A Member Of The Fung Group) Sep 2014 - May 2015Hong Kong, HkPlanned, executed, and sustained current and future state strategies for internal departments in the implementation of PLM and SAP as part of the IT function within the fashion industry.• Conducted business process analyses through stakeholder interviews by role and department focused on the design and warehouse distribution workflows• Created documentation in the form of standard operating procedures (SOP’s) and process flows for current and future state of implementations based on feedback• Maintained team & training calendar to ensure adequate readiness for key milestones within the change process. Assisted in project plans & administration as needed -
Human Resources Planning & Administration InternMetro-North Railroad May 2014 - Sep 2014New York, UsUtilized strategic HR planning processes to assist with identifying the current and future HR needs of the organization. Created & analyzed reports by pulling information from several legacysystems to forecast long-term HR needs. Aided in knowledge retention initiatives by creating, revising, and updating over 15 new & existing procedures of HR analytics reporting methods. Audited over 3,000 files of employee/job/department level data.
Lisa Pham Skills
Lisa Pham Education Details
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Teachers College, Columbia UniversitySocial-Organizational Psychology -
University Of MarylandPsychology -
Uppsala University
Frequently Asked Questions about Lisa Pham
What is Lisa Pham's role at the current company?
Lisa Pham's current role is Change Management Leader | Organizational Development | Culture & People Strategy Advocate.
What is Lisa Pham's email address?
Lisa Pham's email address is li****@****daq.com
What is Lisa Pham's direct phone number?
Lisa Pham's direct phone number is +121285*****
What schools did Lisa Pham attend?
Lisa Pham attended Teachers College, Columbia University, University Of Maryland, Uppsala University.
What are some of Lisa Pham's interests?
Lisa Pham has interest in Civil Rights And Social Action, Social Services, Human Rights.
What skills is Lisa Pham known for?
Lisa Pham has skills like Human Resources, Research, Organizational Development, Recruiting, Employee Benefits, Microsoft Office, New Hire Orientations, Powerpoint, Interviews, Conflict Resolution, Peoplesoft, Training.
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