Mohammed Imran Email and Phone Number

Dedicated and results-oriented AVP of Sales with a proven track record of driving revenue growth and building high-performance sales teams. Seeking to leverage extensive experience and leadership skills to contribute to the success of the US Certified Management Accountant (CMA) and Certified Public Accountant (CPA) admission projects, driving enrollment and expanding market reach.Develop and implement strategic sales plans to achieve revenue targets and drive business… Show more Dedicated and results-oriented AVP of Sales with a proven track record of driving revenue growth and building high-performance sales teams. Seeking to leverage extensive experience and leadership skills to contribute to the success of the US Certified Management Accountant (CMA) and Certified Public Accountant (CPA) admission projects, driving enrollment and expanding market reach.Develop and implement strategic sales plans to achieve revenue targets and drive business growth.Lead a sales team responsible for promoting US CMA & CPA admissions, overseeing recruitment efforts, and expanding market presence.Analyze market trends, competitor activity, and customer feedback to identify opportunities for product improvement and market expansion.Collaborate with marketing, product development, and operations teams to ensure alignment of sales efforts with overall business objectives.Provide coaching, mentorship, and performance feedback to sales team members to enhance individual and collective performance. Show less

Motivated and results-driven Sales General Manager with a strong background in educational sales and admissions. Seeking to leverage expertise in sales strategy development, relationship management, and team leadership to drive enrollment and expand market reach for the US Certified Management Accountant (CMA), Certified Public Accountant (CPA), Chartered Financial Analyst (CFA), Financial Risk Manager (FRM) admission projects.Develop and implement sales strategies to meet or exceed… Show more Motivated and results-driven Sales General Manager with a strong background in educational sales and admissions. Seeking to leverage expertise in sales strategy development, relationship management, and team leadership to drive enrollment and expand market reach for the US Certified Management Accountant (CMA), Certified Public Accountant (CPA), Chartered Financial Analyst (CFA), Financial Risk Manager (FRM) admission projects.Develop and implement sales strategies to meet or exceed enrollment targets and expand market presence.Cultivate and maintain relationships with educational institutions, corporate partners, and industry associations to generate leads and referrals.Provide guidance, support, and training to sales team members to enhance their performance and effectiveness.Analyze sales data and market trends to identify opportunities for growth and optimization. Show less

• Built and managed a team of sales and account managers. Created highly interactive training at the application level, resulting in a significant increase in new sales. Increased sales and revenue.• Designed and implemented processes to enhance sales productivity, through pipelines, CRM tools, and targeted education. Increased viable lead generation by 27% in first year.• Develop relationships with existing client base at all levels of the hierarchy, establishing brand… Show more • Built and managed a team of sales and account managers. Created highly interactive training at the application level, resulting in a significant increase in new sales. Increased sales and revenue.• Designed and implemented processes to enhance sales productivity, through pipelines, CRM tools, and targeted education. Increased viable lead generation by 27% in first year.• Develop relationships with existing client base at all levels of the hierarchy, establishing brand awareness.• Oversee and responded to procurement driven RFP's with financial analysis & presentations.• Established the customer success team to manage and track the renewals for recurring revenue.• Handful of experience in Zoho Desk customer support and other ERP tools system.• Institute creative & innovative Rewards & Recognition activities for enhancing team performance and motivation• Building, maintaining and developing strong client relationships with our existing client base and identifying sector development opportunities. Attending regular client performance reviews by remote meetings• Managed a team of approx. 60 Customer Service Representatives and ensured that all key metrics of performance are delivered successfully. Liaising with the team to ensure the acceleration of client problem resolution Show less

• Led 65-80 phone and email chat support agents retaining existing customers of LoveFilms-UK.• Increased diversity awareness and focus by partnering with HR to facilitate Diversity training for employees• Spearheaded diversity staffing programs to comply with corporate objectives.• Ensured adequate phone coverage, measured accuracy of response, and provided phone-based coaching techniques on etiquette and appropriateness in resolving customer issues.• Developed productivity… Show more • Led 65-80 phone and email chat support agents retaining existing customers of LoveFilms-UK.• Increased diversity awareness and focus by partnering with HR to facilitate Diversity training for employees• Spearheaded diversity staffing programs to comply with corporate objectives.• Ensured adequate phone coverage, measured accuracy of response, and provided phone-based coaching techniques on etiquette and appropriateness in resolving customer issues.• Developed productivity metrics• Reporting to senior management about the periodic updating and exceptional grievances in operations• Performed frequent performance evaluations of executives and encouraged them for better and consistent performances Show less

• Assisted manager in analysis of the reports and decision making based upon it• Looked after Customer grievance cell• Monitored the daily performances by the executives and assisted them with the grievances they are facing• Conducting daily meetings with the Team Leaders & QC team discussing about their report statistics and the respective feedback• Setting targets for Team Leaders and Escalators as well as motivating them to achieve those targets• Monitoring and… Show more • Assisted manager in analysis of the reports and decision making based upon it• Looked after Customer grievance cell• Monitored the daily performances by the executives and assisted them with the grievances they are facing• Conducting daily meetings with the Team Leaders & QC team discussing about their report statistics and the respective feedback• Setting targets for Team Leaders and Escalators as well as motivating them to achieve those targets• Monitoring and controlling the routine activities in operations• Great command over reports, both preparation and analysis Show less

• Looked into the daily work of the team and checked their daily call log for Microsoft Outlook-USA• Paid strictest attention to the performance of each and every one on the team• Ensured that the team was in compliance with all the company policies and rules• Hired and trained new professionals for the team and ensured continuous addition of required talent to the team