• Supporting the development of a business model, as a result of which a new or renewed business model is completed.

• Supporting the Estonian destinations to deliver sustainability based upon globally recognized principles and the Sustainable Development Goals (SDGs).

• Supporting the SMEs in taking the leadership of their sustainable transformation. Tourban aims to improve the SMEs access to knowledge, capacity, and investments within the field of sustainability.

• Coordinated and managed the Lodge of 30 employees.• Ensured day-to-day work, manage bookings and inquiries, accounts, customer service, and personnel.• Ensured high service quality management.• Initiated process improvement projects.• Made sure the company goals were attained, developed the budget, allocated resources, and monitored the staff performance.

• Lectured the hotel management speciality about resource efficiency and environmental management.

• Consulted the Basilicata tourism in sustainability development projects.

• Coordinated and managed the International ecolabel Green Key program in Estonia.• Consulted and audited the businesses in 13 categories (environmental management, water, energy, washing & cleaning, waste, CSR, staff involvement, etc).• Planned and executed events (seminars, training, study trips).• Planned and implemented marketing and communication activities.

• Established the organic production company.• Ensured that company was well run and well managed.

• Developed and managed the sustainable tourism policies in Estonia.• Coordinated and managed quality management, product development, destination management projects, and programs in Estonia.• Initiated process improvement projects and trained businesses. Wrote project plans.• Planned and executed events and marketing activities.• Developed Estonian tourism national quality system in cooperation with international partners.• Implemented and managed EU grants.• Managed resources, budgets, and time schedules.• Broadcast,,Mõistlik ja mõttetu" https://arhiiv.err.ee/vaata/moistlik-voi- mottetu-66..

•Developed visitor center's strategy and the concept, implemented business model and launched the visitor center.•Coordinated network of Estonian tourist information centres.

• Managed an Information Center of 8 employees.• Developed and implemented new services.• Ensured day-to-day work, recruiting and training new employees.• Ensured high service quality management.• Implemented and managed EU grants (Start-up grant, etc.).• Made sure the company goals were attained, developed the budget, allocated resources, and monitored the staff performance.• Developed and implemented an entrepreneurship awareness program.

• Lived a year in Kiribati and helped in creating and managing medical databases.

• Dealing with EU structural funds co-financed programs. Counselling of applicants, evaluation of business plans of start-ups, management of development projects.