Lijesh K.M. Email & Phone Number

Bengaluru, Ka, In

Bengaluru, Karnataka, India

*Configured and serviced software across diverse equipment, including routers, switches, servers and Firewalls.* Installed and configured various operating systems and applications, enhancing system capabilities.*Demonstrated outstanding fault-finding and problem-solving skills, providing swift solutions to network and infrastructure issues.* system upgrades, which included patches, service packs, hot fixes and new configurations.* Collaborate effectively with IT support teams, enabling swift maintenance and repair for system faults.* Diagnosed hardware and software faults quickly and effectively for optimal network operations.*Used outstanding troubleshooting abilities to quickly diagnose and fix system and software issues.*Fostered high availability of infrastructure through strategic planning, testing and support.*Leveraged mastery of Sophos, Netgear and MS Azure to support network security and performance.*Executed system upgrades with patches, service packs and new configurations to meet technical requirements.*Communicated with service users, explaining complex technical information with ease and clarity.*Installed, configured and maintained LAN software and hardware related to servers, personal computers and printers.*Facilitated server migrations and upgrades swiftly and accurately, aiding smooth-running IT operations.*Developed disaster-recovery procedures and data backup protocols, reducing company vulnerabilities.*Created and delivered tailored roadmaps, enhancing company technical capabilities and performance levels.*Managed new application rollouts accurately and efficiently, enhancing operational capabilities.*Determined issues causing performance problems and implemented troubleshooting methods to prevent system failure.*Installed improved network solutions, increasing computer performance and eliminating recurring malfunctions.

Greater Bengaluru Area

• Managing the entire IT infrastructure and Network operations centre(NOC).• Maintaining, Monitoring and troubleshooting of enterprise network.• Configuration and upgradation of Router, switches, Access points, netgear firewall, Load Balancers.• Troubleshooting, configuring network protocols like OSPF , BGP & Eigrp, RIP• Troubleshooting, configuration of Redundancy protocols like HSRP, GLBP & VRRP.• Configuring & Troubleshoot Stack, Ether-channel, STP, and VLAN and InterVLAN.• Compliance checks for the Customers network devices for the security standards.• Perform schedule changes during the maintenance window and troubleshoot any issues as a result of it.• Contribute to design discussion based on High-level Designs, and where appropriate provide technical input in areas of technical expertise.• Monitoring Alerts with networking monitoring tools - Solarwinds.• Successfully handled On call support beside business hours.• Co-ordinate with external vendors to troubleshoot H/W issues.• Working on incidents/ task & track them to closure and Ensuring SLA Compliance.• Provision customer facing data center network ports. Vulnerability test and network security breaches across data centers. • Backup and restore, monitoring tools, object creation, rule base construction, VPNs, NAT, VOIP, Authentication.

Hindustan Zinc Ltd. Udiapur

• Managing the entire IT infrastructure of multiple locations of India.• Maintaining, Monitoring and troubleshooting entire in-house network.• Configuration and upgradation of Router, switches, Access points.• Troubleshooting, configuring network protocols like OSPF , BGP & VRF.• Handling of expansion projects.• Configuring & Troubleshoot Stack and Ether channel.• Handling of user issues,change requests of firewall.

Cisco Certified Network Associate, Computer Systems Networking And Telecommunications, A+

Bachelor, History, Political Science, Sociology

Activities and Societies: Panting, Games, New technology in IT Sector's

Hcl Certified Engineer, Computer Networking Core Study, N+ Core

Computer networking core

Diploma In Computer Hardware And Networking, Computer Hardware And Networking

Activities and Societies: A+ and N+It is fundamentals study for the computer hardware and networking

12Th, Arts

Activities and Societies: I did the included social actively's and School Tournaments