Lijo Thomas Email & Phone Number

Dubai

• Successfully managed supplier relationships, ensuring timely orders and delivery for clients.• Strategically cultivate new customer relationships through email outreach and nurture existing client accounts.• Lead design concept development and create compelling visual elements for marketing collateral and company profiles.• Meticulously review and finalize design concepts, ensuring error-free print and publication.• Efficiently coordinate and execute corporate events, including Arab Health, Annual Company Anniversary, and business conferences, with a focus on photography and presentation.• Spearhead advertising campaigns, including wall posters, roll-up banners, certificates, and other design materials.• Conducted direct sales outreach, delivering persuasive product and service presentations to customers.• Maintain optimal stock levels to meet future sales demand.

•Maintained effective relationships with existing clients and coordinated withinternal teams to meet client needs.•Identified potential new clients through emails and cold calling.•Generated leads and converted them into pro table business relationships.•Worked collaboratively with the marketing team to create effective strategies forexpanding the company’s reach.•Conducted comprehensive follow-ups with clients to keep them engaged andmaintain high customer retention rates.

Dubai, United Arab Emirates

• Coordinate between the underwriting team and clients for various queries and enquires• Follow up on debt collection from the clients for pending payments• Follow up with clients on renewals of policies• Reporting on all coordinating activites to the deputy manager• Assisting business development team members with various activities• Tracking submitted documents

Banglore

• Customer Service Representative | Two Four Seven, Customer sales and support, Bangalore 6/2015 – 10/2015 • Dealt with 2 major clients (Expedia and Ebookers) for Europe based customers assisting in flight and hotel bookings and amendments • Use effective sales and soft skills communication techniques to qualify prospective clients, present solution, overcome objections and convince the customers • Respond to queries about the company services. Investigate customer complaints and resolve the problems • Document details of telephone conversations and actions taken • Sound knowledge of Global Distribution Systems Fares and Ticketing (IATA) • Other softwares like AMADEUS and WORLDSPAN • Client facing skills for identifying issues and providing apt solutions• Expertise in analyzing and resolving production issues • Equipped with very good interpersonal, analytical and communication skills

Master'S Degree, Marketing

Currently pursuing my MBA specializing in marketing (Evening classes)

Bachelor'S In Arts, Arts, Entertainment, And Media Management

Commerce