Jaehee Kong Email & Phone Number

Ottawa, On, Ca

Ottawa, On, Ca

Ottawa, Ontario, Canada

- Leading the CN (Catalyst Networking) Operations team in Strategic Execution, Planning, PMO, and Business Operations.- Playing a critical role in ensuring that Cisco IOS XE projects are delivered on time, within budget, and meet the desired quality standards, ultimately contributing to the success of Cisco’s networking solutions.- Realizing strategic business benefits and achieving key objectives while executing operational efficiencies.- Building and maintaining cross-functional partnerships to plan, direct, and coordinate complex engineering programs.- Demonstrating an inquisitive mindset, keen problem-solving abilities, and effective stakeholder engagement.

Ottawa, Ontario, Canada

- Provided administrative support for projects and programs like One Keywords Integration/Governance by tracking, reporting, and following up on timelines and deliverables. - Worked closely with relevant counterparts in other departments for the Shared Services to prepare and disseminate project communications to cross-functional teams and internal stakeholders.

Toronto, Ontario, Canada

As a Project Manager, managed many projects including the Electronic Medical Records (EMR) software, the GetSkinHelp app (an web and mobile service)-an AI-driven web and mobile service for skin health, and more. - Shared product vision and strategy with the team and led the team by running scrum and creating and maintaining the product backlog, prioritizing tasks, and eliminating roadblocks to meet project objectives and customer satisfaction.- Facilitated daily cross-functional team meetings and participated in continuous improvement by reviewing and providing feedback on the process.- Led communications with stakeholders and team members through the completion of the project.

Ottawa, Ontario, Canada

Developed a critical understanding of tools, techniques, principles and performance domains according to A Guide to the Project Management Body of Knowledge (PMBOK)®

Seoul, South Korea

Led mobile service projects, including Samsung Pay (the first tokenized secured mobile wallet with both NFC/MST payments) and Bixby (the artificial intelligence service) as a Technical Project Manager.- Delivered the product on time to internal customers and end-users(to the market).- Oversaw multiple projects simultaneously to support teams, facilitated weekly status meetings and project status reports and influenced positive outcomes for key stakeholders and C-suite.- Worked cross-functionally with 200+ people project teams using agile project management principles, realizing success through the application of SDLC methodologies and exceptional leadership skills.

Established project plans, prioritized tasks, and executed complex systems-based projects.- Worked closely with various project teams, including designers, developers, and operations, and 3rd party vendors to manage development of the complete project plan.- Monitored the delivery progress, analyzed complex issues, and developed resolutions for any issue related to the assigned project.- Utilized Microsoft Project, Excel, SharePoint and JIRA as a tool to perform project planning, execution and controlling the triple constraint.

- Developed messaging and call applications for feature phones and Android smartphones.- Launched mobile phones for the U.S. market, incorporating features to meet local consumer and carrier requirements.

Master, Digital Media Communication(Cs)

Bachelor, Computer Science And Engineering

Graduate Certificate, Project Management (Co-Op)