Contract Manager : DPV Health December 2018 to present DPV Health is a large not for profit healthcare provider across Northern region in Victoria. Dianella Health and Plenty Valley health merged and are now operating as DPV Health with 19 sites across Victoria. DPV Health offers various Healthcare services to community including Medical, Dental, Allied Health, NDIS, Youth, Children’s, Disability and several support programs throughout Hume and Whittlesea areas. My position as Contract Manager is to support all departments and teams within the business, providing advice and support where required on contractual matters. I am working to implement the roll out of a new software system that will assist to efficiently manage all contractual agreements including: Supplier/Contractor agreements, lease agreements, funding agreements, GP Agreements and registrations. This roll out is almost completed and will ensure improvement and efficiencies in the management of all contracts, expiry dates and reporting within in the organization, allowing for future growth. Since the merge, many services have been reviewed to streamline services & supplies wherever possible through one preferred supplier, instead of 2-3 suppliers. New contractual agreements have been formalised allowing clear communications on frequency of services, along with consistencies in quality of supplies and cost efficiencies through one preferred supplier. Achievements: I have reviewed several areas to ensure cost savings without compromising quality. I continue to support team through challenges including recently COVID19 that has impacted on all lives. In support to teams, I monitored and supplied vital PPE equipment throughout period where supplies were difficult to obtain. I am for high standards and positive outcomes for DPV Health, continuously review with teams, and make changes to create a strong platform on how contacts and suppliers are managed.

Homestyle Aged Care is committed to providing professional care with highest quality service to all their valued residents residing in any of their 10 aged care homes located across Victoria. My duties included management of all supplier contracts / service agreements across all facilities ensuring that services meet the needs of all facilities o operations run smoothly, & comply with OH&S regulations & legislation's. Commencing with organisation I was responsible to set up systems to manage all supplier agreements ensuring scope of work meets all needs so services are at a high standard. Contracts shall be reviewed regularly to ensure continuous improvement in services and cost savings without compromising the quality of service at each home. I was privileged to work with wonderful people and the team at Homestyle Aged Care to support all managers at sites with all procurement matters.

Embracia Communities is a family owned quality Aged care provider. My responsibilities included management of all supplier contracts and service agreements at Embracia homes across both Victorian and Queensland sites. Initially there were 9 facilities across Qld and Vic however being a family owned business the decision was made to sell 7 of the aged care homes, also Qld and Vic sites would operate independently. Embracia also built a new home in Queensland which I was responsible to purchase all requirements ensuring that valued residents and staff requirements would be met to a high standard, in a timely manner for the opening of new home. I took much pride in all purchases made, ensuring savings were achieved and quality of services were at a high standard and that they would meet all OH&S standards & legislation. With fit out of new home savings achieved were (300K) for all purchases and new agreements signed off or new site. All service agreements and contracts signed were reviewed to ensure scope of services were clearly outlined allowing maximum savings and efficiency to be obtained, without compromising quality and allowing for operations to run smoothly. I was responsible for contract management of all services including but not limited to : medical supplies & equipment, consumables, Telecommunications, stationery, Allied health services, Essential services. Communication with all suppliers and management was vital to ensure services arranged would met all needs to a high level of standard. I valued my time spent supporting the operations manager and site managers allowing their time to be better spent offering quality care to valued residents.

Villa Maria is a leading not-for-profit organisation providing quality holistic services and life enhancing opportunities for aged care ,children and adults with a disability, their families and carers.My position as purchasing coordinator at Villa Maria a not for profit organisation that adds value to our community was always enriched and filled with diversity. Each day had a surprise as working with disability services prepares you and reminds us of value of life , which I felt privileged to help support our elderly and all those with special needs. I was responsible for managing supplier agreements for all Aged care homes and also for support to all housing and schools for those with disabilities and ensuring compliance including police checks for all contractors. This included all repairs and upgrades to all properties, and all major contracts that support all facilities including medical supplies, allied health services, stationery, Essential services, copiers, telecommunications and IT services. There were also Ad hoc requirements from replacing TVs, purchase of new buses, signage or special medical piece of equipment that needed to be sourced to assist improve a quality of life. Working to support our community was wonderful opportunity and I valued this time and experience to help enhance lives.

TLC Aged Care is a leading Aged care provider in industry and was my first position within the Aged care sector. This experience allowed me the opportunity to learn and understand aged care & legislation allowing me to implement my procurement skills to this new position. I was responsible to managing all supplier agreements across 10 aged care sites including Geelong region. In addition I was responsible for total fit out & requirements for new homes as TLC expanded in industry. Some of services also were performance managed also to ensure that services were to a high standard and in accordance to supplier agreements. In particular food and catering services. The review of the catering services by going through tender process allowed for major savings to be achieved across 10 sites (up to $500K) per annum. I believe the procurement process is a vital part of any business to ensure services are reviewed regularly and up to date with market and meeting all requirements as set out in contractual agreements. The savings to any organization when operations run smoothly and best outcomes are achieved is invaluable. TLC Aged care taught me the value of working as team and having mutual respect for each other which inspires one to accomplish so much more. TLC encouraged education and allowed me the opportunity to complete Project management course through AWBT. I was honored to receive award for best submitted project for the year throughout Australia. I was awarded a prize of $500 and also allowed the opportunity to complete Advance diploma in Project management which I successfully completed. Whilst at TLC I also completed a contract Law course through AIM. I valued my time at TLC and was happy to help support all aged care facilities and managers at sites.

ExxonMobil is the world's largest publicly traded international oil and gas company.Working at Exxonmobil (Johnson Controls P/L) was my introduction to commercial industry and allowed me to learn on how larger commercial organizations manage contracts and the importance of OH&S. Everyone has a responsibility to ensure OH&S is a priority to everyday life and Exxonmobil support, encourage and remind staff and visitors regularly as they embrace this practice daily. Working at Exxonmobil allowed me to see an efficient system for managing the lifespan of a contract for services from the tender process to after expiry of agreement Contracts were managed manually and also kept filed on PC system to support approved staff and contents were crucial to ensure maximum benefits and flow to all operations. There were policies and procedures in place always to help support the organisation on high level areas including law /legislation to everyday ethical behaviors for both managers and staff. I worked with facility team and managed the contracts for few major areas including mailroom, catering , cleaning , gardening , courier services. All services were also managed with use of performance monitoring tool specifically designed to ensure all services met organizational requirements for service, price, OH&S & continuous improvement to name a few. The management of contracts and high OH&S standards at Exxonmobil helped me in my career as it set a platform for how I now manage contracts and operate within the workplace, with safety, integrity and respect for fellow work colleagues a high priority.